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Ihg Group

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78 Ihg Group Jobs

Assistant Front Office Manager

6-10 years

Ahmedabad

1 vacancy

Assistant Front Office Manager

Ihg Group

posted 1mon ago

Job Description

InterContinental Hotels Group (India) Pvt. Ltd is looking for Assistant Front Office Manager to join our dynamic team and embark on a rewarding career journey.
  • Supervising front desk staff and ensuring they provide friendly, efficient, and professional service to guests or clients
  • Managing front desk operations, including check-in and check-out procedures, room assignments, and handling customer inquiries and complaints
  • Overseeing the maintenance of accurate guest and customer records and ensuring data privacy and confidentiality
  • Developing and implementing customer service policies and procedures to ensure a positive guest experience
  • Maintaining accurate financial records, including guest billings and payments, and ensuring the front desk operates within budget constraints
  • Collaborating with other departments, such as housekeeping and maintenance, to ensure a seamless guest experience
  • Ensuring compliance with industry regulations and standards, such as fire and safety codes, and maintaining a safe and secure environment
  • Experience in front desk or customer service management
  • Strong leadership and communication skills, as well as the ability to handle stressful situations and resolve conflicts, are critical for success in this role

Employment Type: Full Time, Permanent

Read full job description

Prepare for Assistant Front Office Manager roles with real interview advice

Top Ihg Group Assistant Front Office Manager Interview Questions

Q1. What do you understand by budgeting and forecasting? Have you done it previously?
Q2. What are the Golden Rules of Accounting?
Q3. What do you know about hospitality?
View all 15 questions

What people at Ihg Group are saying

5.0
 Rating based on 1 Assistant Front Office Manager review

Likes

Nothing is good here as of my experience.

Dislikes

Everything is disorganised and a mess here.

  • Skill development - Bad
  • +5 more
Read 1 Assistant Front Office Manager review

Assistant Front Office Manager salary at Ihg Group

reported by 5 employees with 7-12 years exp.
₹5 L/yr - ₹8 L/yr
10% more than the average Assistant Front Office Manager Salary in India
View more details

What Ihg Group employees are saying about work life

based on 587 employees
66%
48%
59%
91%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Ihg Group Benefits

Cafeteria
Free Food
Free Transport
Health Insurance
Job Training
Soft Skill Training +6 more
View more benefits

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