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66 IDFC FIRST Bank Jobs

Manager Training Debt Management

2-7 years

Mumbai

1 vacancy

Manager Training Debt Management

IDFC FIRST Bank

posted 1mon ago

Job Role Insights

Fixed timing

Job Description

Job Purpose:


Training Manager will play a pivotal role in ensuring the successful implementation and growth of the Debt Management Flows. The role focuses on designing, delivering, and managing training programs and communication strategies to enhance employee performance and engagement. It involves developing impactful content, maintaining training-related MIS, and ensuring smooth execution of learning initiatives. The position also oversees LMS and DRA certification processes, coordinates rewards and recognition programs, and manages data-driven insights to support organizational goals.


Roles & Responsibilities:


•        Develop and deliver training content, including script preparation and call calibration.

•        Organize and conduct training sessions for employees.

•        Review and analyze MIS data to drive process improvements.

•        Design and create training materials, including knowledge nuggets, quizzes, and survey
forms.

•        Develop engaging content to facilitate learning and retention.

•        Create engaging and motivational communication series to boost team morale.

•        Prepare and share results of contests and training activities.

•        Manage end-to-end contest execution, including result announcements and reporting.

•        Handle complete MIS related to training activities (e.g., Induction, OJT, Quality).

•        Maintain a comprehensive repository of training data and documentation.

•        Compile, map, and share monthly winner lists.

•        Coordinate with vendors and couriers for medal delivery.

•        Manage data and address R&R-related queries.

•        Oversee end-to-end management of the LMS tool, including content preparation, module
uploads, mailer releases, and compliance tracking.

•        Collect necessary documents and schedule DRA training sessions.

•        Maintain and manage data related to DRA certification status.has context menu



Employment Type: Full Time, Permanent

Read full job description

Prepare for Training Manager roles with real interview advice

Top IDFC FIRST Bank Training Manager Interview Questions

Q1. How to handle Customers and how to convince Customer's..
Q2. Difference b/w current and saving acc Why banking What is repo rate Services of banking Basic banking questions
Q3. why 13yr legal search report is required in mortgage
View all 173 questions

What people at IDFC FIRST Bank are saying

2.9
 Rating based on 4 Training Manager reviews

Likes

Company culture is good , they are as the vision of the bank . Ethical , digital and social good .

  • Salary - Good
  • +4 more
Dislikes

Work life goes imbalance sometimes

Read 4 Training Manager reviews

Training Manager salary at IDFC FIRST Bank

reported by 17 employees with 4-12 years exp.
₹4.4 L/yr - ₹14 L/yr
8% more than the average Training Manager Salary in India
View more details

What IDFC FIRST Bank employees are saying about work life

based on 10.2k employees
51%
45%
53%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

IDFC FIRST Bank Benefits

Submitted by Company
Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Team Outings +4 more
Submitted by Employees
Health Insurance
Job Training
Soft Skill Training
Work From Home
Free Transport
Cafeteria +6 more
View more benefits

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IDFC FIRST Bank Mumbai Office Location

View all
Mumbai, Maharashtra Office
Headquarter
IDFC FIRST Bank Tower, The Square, C-61, G Block, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra. Mumbai, Maharashtra
400051

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