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Consultant, Data Informatics
Merative
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
RESPONSIBILITIES
Coordinate and manage the data acquisition and data file tracking process for new and established service center customers. Facilitate timely data submissions and follow up on issues that arise during the data acquisition process.
Manage the data acquisition process with suppliers to ensure timely and complete data submissions, including communication of reminders and follow-ups.
Aggressively follow up on technical or quality issues that stem from the data acquisition process.
Help to manage the teams customer support queue
Build good working relationships and work closely with data managers and other account team members.
Build and maintain good working relationships with data suppliers.
Become a knowledge repository coordinator and expert for at least one major data supplier and their data feeds. (aka SPP)
Work closely with Data Acquisition Consultants to identify, track, investigate, resolve and document data quality issues.
Perform administrative duties in the data catalog system, such as new customer and new data supplier setup.
Coordinate new customer implementations between Project Management and the Data Coordinator team.
Become proficient in current tools or technology necessary to perform basic job responsibilities.
Perform high level troubleshooting on the EDT systemMaintain and build team documentation
MINIMUM QUALIFICATIONS
Minimum high school diploma; some college preferred
Highly organized and able to manage the file acquisition process and issue resolution for multiple clients with different update schedules and varying performance guarantees.
Customer support or help desk experience preferred.
High level of initiative; able to foster, and work in, a team environment.
Outstanding written and verbal communication skills.
Aptitude for technical concepts and good problem solving skills.
Strong desire to learn new computer systems, processes and total quality management.
Excellent computer skills-Windows, MS Word, Excel, Access, etc.
PREFERRED SKILLS AND EXPERIENCE
Excel (Visual Basic) Macros
Employment Type: Full Time, Permanent
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What people at Merative are saying
Rating based on 1 Consultant
review
Anonymous · HR Business Advisory
in Bangalore / Bengaluru, Karnataka
Likes
Good flexibility
Dislikes
More structure required
Read 1 reviewWhat Merative employees are saying about work life
based on 18 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Merative Benefits
Submitted by Company
Employee Assistance Program Business Travel Insurance Dental & Vision Insurance Family Medical Insurance
Submitted by Employees
View more benefits 
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