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Merative

Compare

3.9

based on 20 Reviews

21 Merative Jobs

Consultant, Data Informatics

Merative

3.9

based on 20 Reviews

2-5 years

Hyderabad / Secunderabad

1 vacancy

Consultant, Data Informatics

Merative

posted 5mon ago

Job Role Insights

Flexible timing

Key skills for the job

Hospital Administration Customer Support Project Management Life Sciences Windows System Administration Troubleshooting

+ 3 more

Job Description

Coordinate and manage the data acquisition and data file tracking process for new and established service center customers. Facilitate timely data submissions and follow up on issues that arise during the data acquisition process. Perform administrative duties in the data catalog system.

RESPONSIBILITIES

Manage the data acquisition process with suppliers to ensure timely and complete data submissions, including communication of reminders and follow-ups.

Aggressively follow up on technical or quality issues that stem from the data acquisition process.

Help to manage the teams customer support queue

Build good working relationships and work closely with data managers and other account team members.

Build and maintain good working relationships with data suppliers.

Become a knowledge repository coordinator and expert for at least one major data supplier and their data feeds. (aka SPP)

Work closely with Data Acquisition Consultants to identify, track, investigate, resolve and document data quality issues.

Perform administrative duties in the data catalog system, such as new customer and new data supplier setup.

Coordinate new customer implementations between Project Management and the Data Coordinator team.

Become proficient in current tools or technology necessary to perform basic job responsibilities.

Perform high level troubleshooting on the EDT systemMaintain and build team documentation

MINIMUM QUALIFICATIONS

Minimum high school diploma; some college preferred

Highly organized and able to manage the file acquisition process and issue resolution for multiple clients with different update schedules and varying performance guarantees.

Customer support or help desk experience preferred.

High level of initiative; able to foster, and work in, a team environment.

Outstanding written and verbal communication skills.

Aptitude for technical concepts and good problem solving skills.

Strong desire to learn new computer systems, processes and total quality management.

Excellent computer skills-Windows, MS Word, Excel, Access, etc.

PREFERRED SKILLS AND EXPERIENCE

Excel (Visual Basic) Macros

Employment Type: Full Time, Permanent

Read full job description

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What people at Merative are saying

4.0

Rating based on 1 Consultant review

Anonymous · Human Resources in Bangalore / Bengaluru

Likes

Good flexibility

Work-life balance - Excellent

Dislikes

More structure required

Read 1 Consultant review

What Merative employees are saying about work life

based on 20 employees

76%

86%

67%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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