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Ceph L3 Engineer - Pune

1-6 years

Pune

Ceph L3 Engineer - Pune

IBM

posted 12hr ago

Job Description



You will be part of the Storage Development Business of the Infrastructure organization with the following key responsibilities:

Responsibilities:


  • You will handle the most highly escalated cases by our support/L2 teams to ensure they receive top-level help to provide better customer experience on their most impactful issues.

  • You will be responsible for providing help to L2 support engineers.

  • You will be part of Ceph development teams where you must fix customer-reported issues to ensure our customers and partners receive an enterprise-class product.

  • You will work to exceed customer expectations by providing outstanding sustaining service and ensuring that regular updates are provided to L2 teams.

  • You will need to understand our customer's and partner's needs and work with product management teams on driving these features and fixes directly into the product.


  • Required education
    Bachelor's Degree

    Preferred education
    Master's Degree

    Required technical and professional expertise



  • 2+ Years of experience working as a L3, sustaining or development engineer or directly related experience.

  • Senior-level Linux Storage System administration experience, including system installation, configuration, maintenance, scripting via BASH, and utilizing Linux tooling for advanced log debugging.

  • Advanced troubleshooting and debugging skills, with a passion for problem-solving and investigation.

  • Must be able to work and collaborate with a global team and strive to share knowledge with peers.

  • 1+ years of working with Ceph/Openshift/Kubernetes technologies.

  • Strong scripting (Python, Bash, etc.) and programming skills (C/C++).

  • Able to send upstream patches to fix customer-reported issues.

  • In-depth knowledge of Ceph storage architecture, components, and deployment.

  • Hands-on experience with configuring and tuning Ceph clusters.

  • Understanding of RADOS, CephFS, and RBD (Rados Block Device).


  • Preferred technical and professional experience



  • Knowledge of open source development, and working experience in open source projects.

  • Certifications related to Ceph storage and performance testing are a plus.

  • Familiarity with cloud platforms (AWS, Azure, GCP) and their storage services.

  • Experience with container orchestration tools such as Kubernetes.

  • Knowledge of monitoring tools (Prometheus, Grafana) and logging frameworks.

  • Ability to work effectively in a collaborative, cross-functional team environment.

  • Knowledge of AI/ML, exposure to Gen AI

  • Employment Type: Full Time, Permanent

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