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Process Associate Order Management - Health Care (Voice)
1-6 years
Gurgaon / Gurugram
Process Associate Order Management - Health Care (Voice)
IBM
posted 19d ago
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Flexible timing
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Job Description
A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows.
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your Role and Responsibilities As a Process Associate- Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts.
Your primary responsibilities include:Coordinate activities associated with Order management Recognize potential threats and suggest suitable actions Adhere to SLAs and timelines Required Technical and Professional Expertise Graduate with 0-1 year of experience in a Healthcare domain Ability to handle queries through calls and email follow-ups Readiness to work in shifts as needed for the job Strong communication abilities with fluency Ability to work under pressure Preferred Technical and Professional Expertise Proficient in MS Office applications Self-directed and ambitious achiever Meeting targets effectively Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills
You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat.
Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your Role and Responsibilities As a Process Associate- Order Management (Health Care - Voice), you will be responsible for resolving inquiries, requests, and concerns and providing accurate information. You should be flexible to work in shifts.
Your primary responsibilities include:
Employment Type: Full Time, Permanent
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Order Management Process Associate salary at IBM
reported by
1
employee
with 1
years exp.
₹2.7
L/yr - ₹3.5
L/yr
12%
less
than the average Order Management Process Associate Salary in India
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What IBM employees are saying about work life
based on 21.2k employees
Flexible timing
Monday to Friday
No travel
Day Shift
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IBM Gurgaon / Gurugram Office Location
Gurgaon Office
IBM, Building No 8, Infinity Tower-A, Block A, 4th Floor, DLF Cyber City, Phase III, Sector 25
Gurgaon
Haryana 122002
Haryana 122002
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