Senior Technical Support Engineer - Operating Systems (3-8 yrs)

Job Description : A Sr. Tech Support Engineer's responsibilities include managing and maintaining IT infrastructure for Wisdomleaf Technologies.

Responsibilities :

- Install, configure, and maintain servers, network equipment, and software applications.

- Monitor system performance and take corrective actions as needed.

- Perform routine maintenance and upgrades to hardware and software.

- Develop and implement backup and disaster recovery procedures.

- Troubleshoot and resolve technical issues related to systems and networks.

- Document system configurations, procedures, and policies.

- Managing Network Firewalls and network-related troubleshooting.

- Managing Back-ups and restorations.

- Experience with Antivirus software and their related issues troubleshooting.

- Experience in Asset management of systems and softwares.

- Monitor system performance and Event log reviews and troubleshooting.

- At least 3+ years of experience in a system administration role.

- Experience with Microsoft Services like AD /DNS /DHCP /GPO.

- In-depth knowledge of Windows operating systems and Linux.

- Knowledge of cloud technologies such as AWS.

- Knowledge of Databases, MS SQL, My SQL, etc.

- Excellent troubleshooting and problem-solving skills.

- Strong communication and interpersonal skills.

- Ability to work independently and in a team environment.