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Accenture

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3.9

based on 53.2k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

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30 Accenture Human Resource Service Delivery Associate Jobs

HR Service Delivery Associate

Accenture Solutions Pvt Ltd

3.9

based on 53.2k Reviews

1-3 years

₹ 2.2 - 6.05L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

1 vacancy

HR Service Delivery Associate

Accenture

posted 13d ago

Job Role Insights

Flexible timing

Key skills for the job

Customer Service Outsourcing Talent Acquisition Customer Support Project Management Recruitment

+ 8 more

Job Description

Skill required: Employee Services - Employee and Labor Relations

Designation: HR Service Delivery Associate

Qualifications:Any Graduation

Years of Experience:1 to 3 years

What would you do?
Reporting to the Manager, Pension and Benefits, this position focuses on the support and administration of various leave of absences and time off plans. The role will have an emphasis on disability administration for over 190,000 colleagues across all divisions of LCL.

Investigate inquiries and provide timely resolution in a professional and confidential manner

Liaise with external providers (i.e. carriers, third party administrators) and internal providers (HR/LR, Medical Services Group, Management, etc.) for resolution of issues and claims

Liaise with HR and Store Management on leave of absence and time off policies and procedures

Facilitate applicable leave of absence training as required

Provide coaching to bookkeepers/Store Management/colleagues on leave of absence procedures and time off policiesDisability Administration

Responsible for the day to day administration of weekly indemnity/short term disability, including eligibility, new claims, completion of the Employer Statement, follow-ups, information changes, etc.

Responsible for the day to day administration of long term disability benefits, including eligibility, information changes, etc.

Responsible for ensuring legislative/contractual/collective agreement compliance in daily administrative processing

Work with colleague and HR to highlight and resolve payroll/claims payment issuesEmployment and Labor Law encompasses the relationships among unions, employers, and employees. Labor laws grant employees in certain sectors the right to unionize and allow employers and employees to engage in certain workplace-related activities in order to further their demands for changes in the employer-employee relationship. Employment law, on the other hand, is defined more broadly as the negotiated relationships between employers and employees.

What are we looking for?

Customer Communications

Customer Support Operations

Adaptable and flexible

Problem-solving skills

Written and verbal communication

Agility for quick learning

Consistent track record of influencing and driving business improvement decisions.

Experienced people leader and coach.

Ability to juggle multiple conflicting priorities and objectives, while adhering to strict timelines and maintaining a positive demeanor

Critical thinking ability, analytical mindset and professional judgement

Professionalism, integrity, and respect for confidentiality

Can work in a fast-paced work environment

Excellent communication skills & the ability to work at all levels of an organization

Absenteeism Management Process Design

Roles and Responsibilities:

In this role you are required to solve routine problems, largely through precedent and referral to general guidelines

Your expected interactions are within your own team and direct supervisor

You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments

The decisions that you make would impact your own work

You will be an individual contributor as a part of a team, with a predetermined, focused scope of work

Please note that this role may require you to work in rotational shifts

Qualifications
Any Graduation

Employment Type: Full Time, Permanent

Read full job description

Accenture Interview Questions & Tips

Prepare for Accenture Human Resource Service Delivery Associate roles with real interview advice

People are getting interviews at Accenture through

(based on 5.2k Accenture interviews)

Job Portal

Campus Placement

Company Website

Referral

Walkin

Recruitment Consultant

33%

18%

13%

12% candidates got the interview through other sources.

High Confidence

What Human Resource Service Delivery Associate at Accenture are saying

3.4

Rating based on 63 Human Resource Service Delivery Associate reviews

Anonymous · HR Operations in Bengaluru

Likes

Campus

Dislikes

Limited career growth,workload,salary issues,no hike

Read 63 reviews

Human Resource Service Delivery Associate salary at Accenture

reported by 873 employees

₹2.2 L/yr - ₹6.5 L/yr

At par with the average Human Resource Service Delivery Associate Salary in India

View more details

What Accenture employees are saying about work life

based on 53.2k employees

66%

85%

68%

76%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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