Service Sustainability Program Lead/Senior Consultant Specialist

Some careers shine brighter than others.

If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist

In this role, you will:

• Manage programme strategy and the programme approach across a series of projects or component activities, building stakeholder buy-in around plans, commitments and changes
• Ensure Technology programmes align to HSBC strategies and contribute to towards achieving strategic aims
• Ensuring that all Technology practices and associated tools are being adopted and adhered to within the Programme
• Manage programme budgets, including headcount and software delivery capitalization
• Manage the development and promotion of the technology portfolio and project management practices
• Work across business and technology to establish effective controls, procedures and quality assurance processes for the product in line with the Business Transformation Framework and HSBC Risk and Controls framework
• Manage the reporting of progress, issues, dependencies and risks to committees and make recommendations to influence decision making in order to maintain progress towards delivery and benefits realization
• Establish management and administrative procedures and processes for own function or region, to ensure adherence to policies and manage operational risk, with due consideration to both HSBC and area or regional activities
• Provide input to strategic plans for function, business or region and will be expected to shape strategic objectives into operational plans. SSP transformation in accordance with WPB SSP and achieve stated revenue vs scope
• Proactively manage and co-ordinate the programme roadmap, handling changes as they arise and keeping stakeholders focused on the agreed change outcomes. Obtain buy in from senior management which includes budget, schedule, scope, risk mitigation, and contingency plans to remain 100% compliant. Provide key inputs to WPB SSP team and report to the portfolio when the number of service remediation go off track
• Closely work with platform heads to ensure all agreed scope, budget and quality of delivery commitments are met. AOP Planning baseline with scope and define delivery timelines which are not impacting the go live dates
• Continue closely tracking of all SSP projects risks/ issues and plan all-risk mitigation along with prioritization of service remediation based on obsolete dates.