GPB & W / Manager Business Analyst

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If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Manager Business Analyst WPB GTC Transformation.

In this role, you will:

Manager Business Analysts shape and lead initiation activities and operating model definition and are at the centre of how Global Transformation delivers and embeds change working with our delivery partners. Primarily, the Manager Business Analyst will be responsible for managing and executing the analysis activity within one or more of the priority programmes.

They will lead multi skilled cross-cultural teams responsible for the Requirements Management, Design, Change Management and Implementation Management activities during project delivery. Manager Business Analysts often act as experts across multiple projects and programmes simultaneously, guiding the teams on their approach to Requirements Management and other analysis activity.

Manager Business Analysts will also oversee Change Management activities spanning from early change planning and audience analysis; through to designing and delivering change interventions (e. g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. They are also ultimately responsible for Implementation Management, including planning, controlling and reporting on implementation of the change product , focusing on accelerating benefits and minimising risk during deployment. Implementation activities will also include managing implementation readiness and managing the early stages of implementation (e. g. pilot). They will often play a people / team management role within the projects / programmes they work on.

As members of the Global Transformation management team, they will also have line or assignment management responsibility for a group of more junior resources within their resource pool (as related to their job family). Alongside project delivery responsibilities

Articulates or translates complex information in clear, meaningful and structured way to suit audience.

Often acts as an expert across multiple projects or programmes simultaneously, owning capability and guiding the teams on their requirements gathering, design, change or implementation approach. May conduct one off business research and analysis tasks related to programme or project scope.

Be responsible for implementation management, including planning, controlling and reporting on implementation of the change product .

Identify potential risks to service or performance and deals with them proactively; effectively manages review processes to identify quality issues early.

Use systemic thinking and creativity in devising solution options by anticipating the issues/ risks and act to mitigate; handle any unforeseen roadblocks swiftly and effectively.

Understand the Group s priorities, business drivers, competitors and competitive strategy to help drive strategically aligned solutions, considering aspects of risk/reward and question small-scale business decisions that do not demonstrate alignment to the Group s commercial strategy.

Bring structure and order to undefined problems and/or large scale problems, making them easier to address and evaluate relative costs, benefits and obstacles of potential solutions before implementing.

Be responsible for change planning and audience analysis; through to designing and delivering change interventions (e. g. communications, training, support, organisation alignment); and tracking and taking actions on change readiness, adoption, and feedback. Evaluates relative costs, benefits and obstacles of potential solutions before implementing.