Specialist - Learning & Development - Building Materials (5-8 yrs)

Job Title: L&D Specialist

Position Reports to: CHRO

Location: Mumbai

About the Company: A fast-growing building materials brand

Role Summary:

The L&D Specialist will be responsible for the strategic planning, design, and delivery of training programs tailored to meet the needs of company's diverse workforce. This includes product training, soft skills development, leadership training, and onboarding programs for new employees. The role involves collaborating with various business units, regional trainers, and external partners to ensure effective learning interventions across India. The goal is to ensure our employees are equipped with the necessary knowledge, skills, and behaviours.

Key Responsibilities:

Induction Training & Onboarding:

- Lead the Induction Training program for all new joiners across PAN India, ensuring the smooth onboarding of employees and a comprehensive understanding of the company's culture, values, and product offerings.

- Coordinate with Regional Trainers to schedule and conduct Induction sessions, focusing on Product Orientation and ensuring new hires are equipped with the knowledge they need to succeed.

Product Training:

- Develop and deliver Product Training for both On-roll and Off-roll staff, focusing on the diverse product lines offered by the company.

- Lead the New Product Development (NPD) Launches, ensuring timely product knowledge transfer to all staff prior to market launches.

- Regularly assess product knowledge through monthly quizzes and assessments.

Soft Skills Training:

- Design and implement soft skills training programs that enhance employees' communication, customer interaction, problem-solving, and team collaboration.

- Focus on delivering training modules that align with personal development and performance enhancement, enabling employees to reach their potential and contribute to organizational goals.

- Ensure that training content is updated regularly to meet the evolving needs of the workforce.

Leadership and Development Training:

- Identify training and development needs for emerging leaders and provide leadership development programs to build internal capabilities.

- Offer guidance and support to team leaders and managers to enhance their leadership skills, decision-making, and people management.

- Collaborate with senior management to understand the key leadership competencies required to drive growth and innovation within the organization.

Training Evaluation & Feedback:

- Regularly evaluate the effectiveness of all training programs through feedback, assessments, and performance metrics.

- Conduct site visits to Distributors and Dealers to gauge the impact of training on customer satisfaction and product knowledge.

- Use feedback and insights to continuously improve and refine training strategies and content.

Continuous Monitoring & Reporting:

- Monitor the progress of training programs and ensure completion rates, learner engagement, and knowledge retention.

- Prepare detailed training reports, summarizing key outcomes, challenges, and areas for improvement.

- Share progress and impact reports with internal stakeholders to align with business objectives.

Key Requirements:

- Experience: Relevant experience of 5+ years in Learning and Development, with a focus on product training, soft skills development, and induction training.

- Skills: Strong understanding of training methodologies, and content development. Proficient in classroom and virtual training environments.

- Communication Skills: Excellent verbal and written communication skills, with the ability to engage and train diverse audiences.

- Organizational Skills: Strong project management abilities to handle multiple training programs and initiatives simultaneously.

- Leadership Abilities: Demonstrated leadership experience, with the ability to mentor and guide regional trainers and manage training teams.