Seventh Triangle - Account Manager - Performance Marketing (2-5 yrs)

About Us : Seventh Triangle Consulting is a tech and marketing integrated agency and a Shopify Plus partner in India.

- We cater exclusively to the e-commerce industry, offering top-notch performance marketing, retention marketing, and data analytics services.

- Join our dynamic team and be part of our journey to become one of the best e-commerce performance marketing agencies.

- Position Overview : We are seeking an experienced and highly motivated Account Manager to join our performance marketing team.

- The ideal candidate will have a minimum of 2 years of hands-on experience in performance marketing within the e-commerce domain.

- The Account Manager will be responsible for managing client relationships, coordinating projects, Strategy Creation, and ensuring the successful delivery of marketing solutions.

Key Responsibilities :

Client Relationship Management:

- Serve as the primary point of contact for clients.

- Build and maintain strong, long-lasting client relationships.

- Understand client needs and objectives, and ensure they are met.

Project Coordination:

- Coordinate with internal teams to ensure timely and successful delivery of solutions.

- Manage project timelines, budgets, and deliverables.

- Ensure all projects are completed on time and within budge.

Strategic Planning:

- Develop strategic plans to help clients achieve their business goals.

- Provide clients with insights and recommendations to improve their marketing efforts.

Performance Monitoring and Reporting:

- Monitor and report on the performance of client campaigns.

- Provide clients with regular updates on campaign progress and results.

- Use data to provide actionable insights and recommendations.

Client Onboarding:.

- Facilitate the onboarding process for new clients.

- Ensure all client information is accurately recorded and communicated to the relevant teams.

Problem Solving and Troubleshooting:.

- Address and resolve any issues or concerns clients may have.

- Act as an advocate for clients within the company.

Collaboration with Internal Teams:.

- Work closely with the performance marketing, creative, and technical teams to deliver client projects.

- Ensure clear communication and alignment between all parties.

Requirements:.

- Minimum of 2 years of hands-on experience in performance marketing within the e-commerce domain.

- Fluency in English with excellent verbal and written communication skills.

- Strong project management skills with the ability to manage multiple projects simultaneously.

- Data-driven mindset with the ability to analyze campaign performance and make data-informed decisions.

- Ability to build and maintain strong client relationships.

- Excellent problem-solving skills and the ability to resolve client issues effectively.

- Strong collaboration skills and the ability to work effectively with internal teams.