Overview: We are seeking a dedicated HR Analytics Specialist to join our HR team and contribute to the success of our HR operations. The candidate will be responsible for analyzing HR data and metrics to support decision-making, improve HR processes and enhance employee experience. This role will involve using data-driven insights to help the organisation maintain an efficient and productive workforce, essential for driving the mission of our company.
Key Responsibilities:
- HR Data Management & Analytics:
- Collect, organize and maintain accurate employee data, including performance metrics, attendance, turnover and recruitment records.
- Ensure data integrity and compliance with internal and external reporting requirements.
- Gather and consolidate data from various HR systems (e.g., Payroll, attendance, performance evaluations).
- Prepare periodic reports on employee demographics, turnover, retention and other HR KPIs.
- Assist in developing dashboards for HR leadership to monitor key metrics.
- Conduct detailed analysis of key HR metrics such as attrition rates, employee engagement, recruitment effectiveness and productivity.
- Prepare regular and ad-hoc HR reports for management, including dashboards on recruitment, turnover and employee performance.
- Analyse trends in workforce performance, recruitment, and retention.
- Track and report on recruitment success rates, offer acceptance rates and employee satisfaction scores.
- Provide insights on employee engagement, absenteeism and turnover.
- Recruitment Analytics:
- Track recruitment KPIs (e.g. Time-to-hire, cost-per-hire, offer acceptance rates).
- Analyse hiring trends and provide recommendations for optimising recruitment processes.
- Provide data-driven recommendations to improve recruitment strategies.
- Analyse the reasons for employee attrition and suggest strategies for retention.
- Collaborate with the recruitment team to identify trends in sourcing channels and candidate profiles.
- Employee Retention & Engagement:
- Monitor and analyse employee engagement survey results, exit interviews and retention data.
- Provide data-driven recommendations for improving employee satisfaction and reducing attrition, especially in branch and field roles.
- Utilise predictive analytics to identify potential areas of improvement in staffing, attrition, and employee engagement.
- Forecast workforce needs based on business expansion plans, seasonal needs and attrition trends.
- HRIS & Systems Management:
- Work closely with the HR team to ensure effective use of HR Information Systems (HRIS) and HRMS (HROne)
- Participate in the implementation and maintenance of HR software to streamline HR processes and improve data accuracy.
- Workforce Planning & Optimization:
- Assist in forecasting staffing needs based on business growth, market trends, and internal data.
- Collaborate with HR and Operations teams to design strategies that optimize workforce performance, especially in the field offices.
- Compliance & Audit:
- Ensure that all HR analytics processes comply with regional labor laws and company policies.
- Support audit processes with relevant HR data and reports.
- Ensure compliance with data privacy regulations in handling sensitive employee data.
- Work closely with the compliance team to ensure that all HR analytics activities adhere to legal standards.
- Training and Development Analytics:
- Analyse training program outcomes and recommend improvements based on employee performance data.
- Monitor the impact of development initiatives on employee productivity and career progression.
- Cross-functional Collaboration:
- Work with other departments to integrate HR data with business operations and overall company performance.
Preferred candidate profile:
- Masters Degree in Human Resource Management (MBA/MA/MSc/PGDM)
- SHRM Certified Professional (SHRM-CP) and Senior Certified Professional (SHRM-SCP) for Human Resource Management.
- 1+ years of experience in HR analytics, workforce data management or a related role preferably within the microfinance or financial services industry.
- Proficiency in HRIS (preferably HROne or other relevant systems) and analytics tools such as Excel, Power BI or Tableau.
- Strong analytical skills with the ability to interpret complex HR data and provide actionable insights.
- Familiarity with microfinance operations or the financial sector will be an added advantage.
- Excellent communication skills and ability to work in cross-functional teams.
Perks and benefits: Up to 12 lakhs CTC (INR) per annum.
Employment Type: Full Time, Permanent
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