Sales Specialist

Sales Specialist

Description -

Job Summary
This role is responsible for understanding the organizations offerings, building client relationships, and improving sales skills through training. The role supports account managers in the execution of sales strategies, lead identification, and custom solution development. The role stays updated on industry trends to address client inquiries and ensure customer satisfaction.

Responsibilities
Develops an understanding of the organizations products, services, solutions, and software, including unique value propositions and competitive advantages.
Builds professional relationships with clients, gaining a deep understanding of their unique business and IT needs.
Supports in developing and executing comprehensive sales strategies for both new and existing clients.
Assists in addressing client inquiries and concerns promptly and professionally through various communication channels, such as email, phone, and virtual meetings.
Identifies potential leads, conducts market research, and analyzes customer data to tailor strategies.
Collaborates with product development teams to create custom solutions or tailor existing offerings to meet specific client needs.
Contributes to account growth by identifying upselling and cross-selling opportunities within existing client accounts.
Interfaces with both internal and external experts to anticipate customer needs and facilitate solutions development.
Stays updated on industry trends, market dynamics, and the competitive landscape to enhance expertise and contribute to market positioning.
Seeks learning opportunities, participates in training sessions, and attends industry events, conferences, and trade shows to enhance sales techniques, product knowledge, and communication skills.

Education Experience Recommended
Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 2-4 years of work experience, preferably in technical selling, consultative selling, account management, or a related field or an advanced degree with little or no work experience.

Preferred Certifications
NA

Knowledge Skills
Balancing (Ledger/Billing)
Business Development
Business To Business
Customer Relationship Management
Demonstration Skills
Enterprise Sales
Marketing
Merchandising
Outbound Calls
Presales
Product Demonstration
Product Knowledge
Sales Engineering
Sales Process
Sales Prospecting
Selling Techniques
Solution Selling
Technical Sales
Value Propositions
Wireless Sales

Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact Scope
Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity
Responds to routine issues within established guidelines.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

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Equal Opportunity Employer (EEO) -