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Premium Employer

Blue Yonder

Compare

4.0

based on 492 Reviews

74 Blue Yonder Jobs

Renewal Specialist

JDA Software

4.0

based on 492 Reviews

4-8 years

Hyderabad / Secunderabad, Bangalore / Bengaluru

1 vacancy

Renewal Specialist

Blue Yonder

posted 14hr ago

Job Role Insights

Flexible timing

Key skills for the job

Salesforce Supply Chain Management Medical Billing Analytical Chemistry SAP Business Intelligence CRM

+ 3 more

Job Description

Scope:

Blue Yonders vision for the future is the creation of an Autonomous Supply Chain . To achieve this vision, we have started the transformation to a SaaS platform. As we transform as a company and culture, our talent needs are evolving as well.

Blue Yonder is searching for a highly motivated sales-minded individual. The right individual will strive to collaborate with our Blue Yonder teams to expand our customers footprint and effectively increase our revenue profitability for the company. They ll have an understanding of the sales process, negotiating skills, and the ability to showcase our business value. Responsible for managing renewal objectives, building strong customer relationships, and leading customers through the preparation, negotiation, and execution of renewals to ensure lasting partnerships, drive customer success, and maximize financial outcomes for Blue Yonder.

Responsibilities

Preserve the value of the Blue Yonder products by positioning favorable terms and boosting incremental revenue by taking a data-driven approach to identifying expansion and upsell opportunities
Own, drive and lead the renewals process in collaboration with the customer success and account management teams to preserve and enhance customer contracts and relationships
Plan and contact customers to discuss pending renewal decision, obtain feedback on customer satisfaction and identify the opportunity for renewal of agreement
Participates in internal customer account renewal process, ratifying account details and identifying customers that need focus
Promote the value of Blue Yonder by utilizing knowledge of products & services, customer s business requirements, and analysis of prior year activity
Provide management reporting on renewal efforts and reasons for customer renewal/attrition.
Identifies trends/opportunities to improve renewals for assigned customers.
Prioritizing daily workflow based upon account and portfolio requirements. Implementing a long-term renewal strategy that effectively addresses the needs of both the customer and Blue Yonder.
Maintain and report an accurate 12-month rolling forecast and expected close dates for the defined book of business
Identify at-risk customers and develop strategies with the relevant account teams that would mitigate against potential attrition based on market conditions, customers line of business, and business intelligence gained through relationships within the customer
Remove roadblocks and execute win/win negotiations strategies that align to customer requirements with guidance from relevant internal departments and management
Follow Blue Yonder best practices for internal processes including renewal agreement management, data quality, and accuracy, quotations, and forecasting
Responsible for effectively executing the commercial contract renewal transaction and examining renewal contracts to ensure they align to Blue Yonder standards
Meet or exceed customer renewal revenue quota while maximizing pipeline conversion
Assisting the Billing team with collections
Ability to present and engage with cross-functional teams and executive management

Qualifications

1+ years of Sales / Renewals / Account Management experience primarily within a SaaS organization
Proven track record of success in account managing renewals
Expertise in negotiating contracts
Experience working across functions to deliver customer /client facing quotes/proposals/contracts
Experience scaling companies in a high-growth environment
Ability to organize and prioritize activities and escalations
Proven experience with forecasting and achieving or exceeding quota targets
Strong communication and presentation skills, both verbal and written
Strong interpersonal skills and experience building relationships both internally and externally
Strong financial/analytical background with a sales mindset
Salesforce/Apptus or other CRM experience preferred