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NWEA Sr. Account Manager, Texas
5-10 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
NWEA Sr. Account Manager, Texas
Houghton Mifflin Harcourt
posted 17hr ago
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Flexible timing
Key skills for the job
Job Description
- Be the primary NWEA account contact for a portfolio of strategically important Partners.
- Ensure Partner loyalty and customer satisfaction for retention; establish communication strategy to uncover needs and resolve issues.
- Engage with senior leaders in strategic Partner districts.
- Strategically position new products and services, ultimately driving revenue growth, district expansion, and partner loyalty.
- Achieve renewal and expansion targets defined by regional objectives.
- Create and manage regional lead generation campaigns to secure renewal revenue and increase the level of district penetration.
- Collaborate with senior Partner Accounts leadership and NWEA executive leadership on strategies to improve NWEA s standing with Partners in key states.
- Demonstrate effective lead follow-up into existing accounts, measured by expansion and the use of new products and services.
- Provide coaching and mentoring of new Account Managers.
- Plan and prioritize new product, expansion, and retention activities in alignment with team and organizational goals.
- Deliver effective webinars, introductions, and other sales calls.
- Implement processes, procedures, and support materials to ensure efficiency.
- Stay current and knowledgeable about NWEA Products and Services and the education market.
- Inform Partners about features and benefits of products and services on a regular and proactive basis.
- Use Salesforce to manage Partner opportunities and pipeline for renewals, expansions, and new products and services.
- Present price, credit, and terms.
- Perform other duties as assigned to ensure the success of the team and the entire organization.
Education and experience:
- Minimum bachelor s degree in education, business, or a related field.
- 5-10 years of account management or equivalent leadership experience within the K-12 education industry, with demonstrated effective communication and presentation skills.
- Excellent relationship-building skills, with a desire to create a positive experience.
- Experience with NWEA products, services, procedures, and implementation preferred.
- Travel as required, up to 50%
Employment Type: Full Time, Permanent
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Flexible timing
Monday to Friday
No travel
Day Shift
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