Front Office Manager

Roles and Responsibilities

• Manage front office operations, ensuring seamless guest handling and relationship management.
  
• Oversee receptionist activities, including telephone handling and guest registration.
  
• Develop and implement effective strategies for enhancing guest satisfaction and loyalty.
  
• Supervise a team of front office staff, providing guidance and training as needed.
  
• Ensure compliance with hotel policies, procedures, and standards.
  

Desired Candidate Profile

• 3-5 years of experience in hospitality industry with expertise in front office management.
  
• Strong knowledge of front office operations, guest relations, and hospitality principles.
  
• Excellent communication skills with ability to handle diverse guests effectively.
  
• Ability to work under pressure while maintaining attention to detail and accuracy.