Receptionist

Roles and Responsibilities

• Greet guests upon arrival, check-in, and provide information about hotel facilities.
  
• Manage front desk operations, including handling guest requests and resolving issues promptly.
  
• Handle incoming calls, respond to queries, and direct them to relevant departments when necessary.
  
• Maintain accurate records of guest interactions, transactions, and communications.
  
• Ensure a smooth flow of communication between guests, colleagues, and other departments.
  

Desired Candidate Profile

• 2-3 years of experience in receptionist activities or related field (front desk management).
  
• Proficiency in computer operating systems and basic software applications (e.g., Microsoft Office).
  
• Strong English language skills for effective communication with guests from diverse backgrounds.
  
• Ability to work well under pressure in a fast-paced environment while maintaining attention to detail.