Process Manager

Responsible for ensuring Ops SOP implementation and compliance at locations in the assigned zone

• Analyze the regional data and identify locations with SOP implementation issue (non-compliance); identify locations with issues on the basis of CBS reports and address the same

• Suggest improvements over current processes/reports/tools for better SOP implementation
• Visit the location (self-initiated or requested by locations) to identify process bottlenecks with assistance from location Ops team, HR, Recon, Audit etc.; report the same to management and suggest recommendations with plan to resolve the highlighted challenges

• Ensure audit and implementation of Infra related checklist at each facility in the zone as per HCM group checklist
• Ensure good measurable audit scores by removing audit related challenges
• Prepare regional process dashboard collating compliances on critical processes and share the same with locations and zonal head
• Analyze locations data and provide recommendations on updation of Ops SOPs
• Deliver SOP related training to Ops team and Management Grade
• Roll-out new processes introduced by customers at the locations

Travelling is must and know very well the Local Language.

Interested candidates can share their cv on sunil.parab@hitachi-cashms.com along with current and expected ctc