Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Hilton

Compare

4.3

based on 500 Reviews

Video summary

205 Hilton Jobs

F&B Associate - HGI Surat

HILTON

4.3

based on 500 Reviews

1-2 years

Surat

1 vacancy

F&B Associate - HGI Surat

Hilton

posted 25d ago

Job Role Insights

Flexible timing

Key skills for the job

Reception Customer Service Hotel Management Hospitality Front Office Catering

+ 6 more

Job Description

The Outlet Attendant is concerned with the efficient and professional service of food and beverages, while ensuring guests receive optimum service in accordance with the standards, policies and procedures of the hotel and Hilton.

What will I be doing

As the Outlet Attendant, you will be responsible for performing the following tasks to the highest standards:

Maintain high customer service focus by approaching your job with the customers always in mind.

Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.

Contribute ideas and suggestions to enhance operational / environmental procedures in the hotel.

Actively promote the services and facilities of Hilton hotels to guests and suppliers of the hotel.

Perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.

Confidently know the food and beverage menu contents and explain them in detail to guests.

Understand dietary requirements and offer appropriate suggestions.

Complete checklists on product knowledge.

Make suggestions on the menu that might suit guests of different nationalities.

Familiarize with menu items of all other outlets to recommend guests to other outlets.

Confidently know opening hours of all restaurants and hotel outlets.

Able to recommend other restaurants and city attractions to hotel guests.

Complete the checklist on preparing the restaurant for service.

Greet guests with a smile, offer assistance with coats, bags, etc., and introduce yourself.

Ask all guest if they would prefer smoking or non-smoking tables and escort them to the table.

Follow-up on any guest questions or queries immediately and if you don t have the answers, check with your Manager.

Ensure that all service procedures are carried out to the standards required.

Make sure all areas are cleaned and maintained in accordance with operating procedures.

Take personal responsibility for the service experience of all guests in your designated area.

Smile and greet all guests as they enter and exit the restaurant, even if they are not designated to your section.

Give guest service the highest priority.

Display professional behaviour at all times.

Avoid offensive or impolite language.

Report any accidents / incidents to the Supervisor / Assistant Manager / Manager.

Carry out any other reasonable duties and responsibilities as assigned.

The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

An Outlet Attendant serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, beha

Employment Type: Full Time, Permanent

Read full job description

Prepare for F&B Associate roles with real interview advice