Patron Delight Officer

JOB DESCRIPTION Job Title: PATRON DELIGHT OFFICER
GENERAL PURPOSE OF THE POSITION
The purpose of this post is to handle a team of front liners. Accountable for issuing floats & handle
cash, Interaction with the IT team for POS machines backup.
JOB FUNCTIONS
1 Responsible for leading a team of 7 10 employees.
2 Accountable for issuing floats & handling cash in starting & end of his shift respectively
3 Should be intellectual enough to inspire his team & for giving them a backup support for doing
suggestive selling to increase the revenue of the Cinema.
4 Responsible for interacting with the technical team to have the proper machine backup in Canteen area.
5 Interacts with IT team on regular bases to have proper POS machines backup in Canteen & Box Office area
& for proper server functioning.
6 Responsible that his team should be well groomed.
7 Ii mn mt ee dr ia ac tt es swuiptehr vciussotro.m e r basic grievance and in case of situation out of the control inform the same to
8 Responsible for pilferage during the shift.
9 Responsible for area been designated to be maintained with proper hygiene and sanitization process. 10 Responsible for any equipment damage during his operation hours due to miss handling by his team.
11 Rienstpeornvsailb.le to make sure all safety related guidelines are been followed and monitored in regular
JOB DIMENSIONS
BUDGET
1 There´s no interaction with any issues relating to budget.
2 Provides or arranges information to be used in budgeting.
3 Analyses and interprets numbers and budget analysis can be done against the
4 Specific requirements for commercial budgets, production or expenditure. May
be responsible for making the numbers.
5 Respond directly budgeted figures and possible deviations from the real ones.
6 Ultimately approves the budgets of the company. ID. (mark tick if applicable)HR COMPENSATION
LEVEL OF INTERACTION
INTERNAL FUNCTION
1 Unit Head
2 Assistant Manager
3 HR Coordinators
4 Cinepolite Associate
5 Cinepolite Associates Daily reporting of day to day operations.
BO revenue; Training of Cinepolite associates
Staffing related
Team Involvement and daily reporting of associatesLEVEL OF COMMUNICATION
LEVEL ID. (mark tick if applicable)1 Basic Communication
2 Efficient information exchange and clear.
3 Collaborative problem-solving.
4 Negotiation and influencing others.

JOB DESCRIPTION Job Title: PATRON DELIGHT OFFICER
JOB PROFILE
CONCEPT MANDATORY DESIRE
AGE
EDUCATION 21-22 Years
Must be a graduate. 22-25 Years
Diploma holder in Hotel Management/IHM.SPECIALITY Hotels and Restaurant Background, Hotels and Restaurant Background,
LANGUAGE TO USE English & Local language English & Local language
LOCATION
EXPERIENCE
YEARS OF
EXPERIENCE Cinema
2-4 yrs. from
Hotel/Restaurants/Service
Industry in Operations.
2-3 Years Cinema
2- 4 years of experience and minimum 1
year of experience in Entertainment or
Hospitality Industry.
4 YearsKNOWLEDGE AND ABILITIES
TÉCNICAL SOFT
1 Interacting with the technical team
to have the proper machine backup Skills of establishing long terms relationships 2 Knowledge of P&L account
3 Cost control
4 Revenue enhancement
5 Training & Development
6
7 Multitasking
Team management
Obsession for detail
Communication skills
Common sense
Team player