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DC Engineer
Hexaware Technologies
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Link Monitoring
- Traffic monitoring and analysis including port utilization on routers/switches/ other networking equipment
- Measure and monitors critical network parameters
- Monitoring of critical switch ports
- Configuring links on NOC for alerting & threshold monitoring
- Bandwidth Monitoring and optimization on the lease line
- Consolidates trend reports on a regular basis
- Networks (Data) Monitoring
Administration
- Equipment - Configuration, software, hardware changes
- Vendor Management/ co-ordination
- Liaison with Telco for outage/ problem resolution
- Inventory Management
- Monitoring Trend data, Application Response time & Application distribution
- Support for any major Customer project on migration or upgrade of network infrastructure
- Analysis of WAN Circuits
- Recommend changes to circuits (increase/ decrease)
- Coordination for Lease (3rd Party Vendor e.g., Spectrum) Line procurement and commissioning.
- Monitor Backup Network to keep business up and running
- Device Summary: CPU, Memory Utilization, Free Memory, Buffer, Failure
- Critical Port Management
- Fault Monitoring
- Scalable, high performance SNMP event collection, filtering, and correlation engine
- Track hardware and software faults
- Automatically details inventory down to the port level
- Maintain the properties of ports, modules, devices, VLANs
- PING, SNMP traps and syslog to identify failures on the network
- Identify port failures and the affected users and devices
- Managing internet access service
- Device Hardware Maintenance and change
- Device Management
- Link Management
- SLA Management
- Identify potential point of failures and critical segments
- Review of Routing Policies
- Study data link redundancy and backup plan
- Study of Traffic Pattern and determination of local traffic
- Identification, isolation and rectification of response time problems
- Protocol Analysis, monitoring and fine tuning
- Proactive fault detection and management
- Prioritize network events based on their impact on business
- Identify degradation or performance overload prior to failure to enable proactive management
- Logistics movement of spares to various locations.
- Study of network infrastructure, backup strategy
- LAN, WAN Network Performance Management
- In-depth analysis and performance rating of each component of the network
- Recommendations on Network Design Optimization
- Review and testing of backup devices
- IP address design and implementation
- IP address schema review and management
- Review and implementation of spanning tree to build redundancy in network
- Review of routing policies for efficient use of network resources (Reviewed by L2/L3 - implemented by L3)
- Recommending Upgrades and Technology enhancements
- Overall supervision of Team
- Keeping track of SLAs and Analyzing root cause if found Degradation
- Cable Patching: Fiber & Copper. Scope is limited to Data Centre premises only i.e. , Switch to Patch Panel only.
- To upgrade router IOS
Hardware Support
- Repair replacement process of the various principals (OS Upgrade, Bug Fixes and Software patches wherever applicable for different Network Devices. RMA and Replacement procedures for various vendors.)
Process Compliance
- Execute appropriate change control processes
- For all work requests & trouble tickets perform appropriate & timely updates in TT, including escalations
- Trouble ticket generation and tracking through resolution
- Intelligent tagging of events based on severity
- Problem prioritization based on business impact
- Creating L1 SOP as defined by Customer
- Track severity of problems: moderate, and severe
Reporting
- Electronically capture all configurations, archive, restore if required
- Configuration Backup
- Threshold violation alerts through mail, pager and SMS
- Event Handling
- Failure analysis of the product
- To generate historical performance report
- Enabling OEM Support
- Engaging OEM for escalations or support needs
- Establishing new policies & processes inconsensus with Customer
Employment Type: Full Time, Permanent
Functional Areas: Other
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People are getting interviews at Hexaware Technologies through
People are getting interviews through
(based on 451 Hexaware Technologies interviews)
Job Portal
Campus Placement
Walkin
Referral
Company Website
Recruitment Consultant
37%
24%
11%
8%
6%
2%
12% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Hexaware Technologies are saying
What Hexaware Technologies employees are saying about work life
based on 5.5k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Hexaware Technologies Benefits
Submitted by Company
Group Mediclaim Insurance Skill Upgradation Paid time off Rewards and Recognition
Submitted by Employees
View more benefits 
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Hexaware Technologies Chennai Office Locations
Chennai Office
Hexaware Technologies, H5, Sipcot IT Park, Navallur Post, Kancheepuram District
Chennai
Tamil Nadu 603103
Tamil Nadu 603103
Chennai Office
Hexaware Solutions Pvt. Ltd, T Nagar
Chennai
Tamil Nadu 600006
Tamil Nadu 600006
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