Add office photos
All Filters
31 HERE Technologies Jobs
Sr Sales Operations Analyst
HERE Technologies
posted 6hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Manage Renewals Enablement: Processes and Tools
- Implement and manage systems/tools to streamline the renewals process and support the renewals team.
- Standardize and document workflows and processes to ensure scalable and consistent renewals management.
- Maintain documentation of renewal processes and ensure proper alignment across systems.
- Provide the Renewals team with materials and data to enhance efficiency and effectiveness.
- Coordinate cross-functional collaboration with Sales, Product, and Services teams to achieve renewal and upsell targets.
- Support Renewal Strategy: Segmentation and Forecasting
- Segment customers by renewal risk, assign accounts, and forecast hiring needs.
- Track at-risk renewals, design playbooks, and manage escalation paths.
- Drive Renewal Reporting & Metrics
- Conduct regular pipeline analysis, identify gaps, and recommend actions.
- Analyze renewal forecasts, account health, and key KPIs to guide decisions.
- Provide insights and recommendations to Customer Success and Sales leadership to improve churn, upsell, and forecasting performance.
- Deliver executive-level presentations with insights from renewal metrics.
- Provide operational views and data-driven insights to guide the Renewals and Customer Success teams.
- Foster Continuous Improvement
- Identify opportunities for process automation and performance optimization.
- Generate business analysis reports to monitor Renewals Team performance and drive improvements across direct and partner renewals.
- Proven experience in Operations supporting Sales, Customer Success, or Account Management, ideally in Enterprise SaaS.
- Proven track-record of increasing renewal rates
- Experience implementing renewal processes and metrics
- Able to teach best practices, strategies, and tactics
- Strong analytical ability and able to prioritize multiple projects
- Excellent problem solving, project management, interpersonal and organizational skills
- Experience creating a framework for a newly created team, as well as with expanding the team when applicable
- Experience Administrating Customer Success Management systems (e.g., Gainsight/Totango/Client Success/etc., digital marketing tools)
- Comfort with tools that create and house our data:
- Salesforce: experience creating complex dashboards & reports, custom report types, calculated fields, workflows
- Salesforce CPQ, Zuora, or other CPQ/Q2C tools
- Experience with ETL Amazon S3 & APIs
- Tableau, Power BI or other analysis / business intelligence software
- Own, drive, and lead the renewals process in collaboration with cross-funcational teams to ensure we hit company objectives
- Healthy skepticism and curiosity - seeks feedback with an open mind and strives for deeper understanding through data
- Self-starter that knows how to operate in ambiguity and prioritize task and resources
Employment Type: Full Time, Permanent
Read full job descriptionHERE Technologies Interview Questions & Tips
Prepare for HERE Technologies roles with real interview advice
People are getting interviews at HERE Technologies through
People are getting interviews through
(based on 49 HERE Technologies interviews)
Job Portal
Referral
Company Website
Walkin
Campus Placement
37%
27%
12%
8%
4%
12% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at HERE Technologies are saying
Senior Sales Operations Analyst salary at HERE Technologies
reported by
3
employees
with 7
years exp.
₹11.2
L/yr - ₹22
L/yr
40%
more
than the average Senior Sales Operations Analyst Salary in India
View more details
What HERE Technologies employees are saying about work life
based on 1.4k employees
Flexible timing
Monday to Friday
No travel
Day Shift
HERE Technologies Benefits
Submitted by Company
Flexi Work Options Corporate Learning Sabbatical Policy Volunteer Time Off
Submitted by Employees
View more benefits 
Compare HERE Technologies with
Google Maps
Compare
TomTom
Compare
MapmyIndia
Compare
Bosch
Compare
Apple
Compare
Xoriant
Compare
CitiusTech
Compare
BT Business
Compare
HTC Global Services
Compare
Tietoevry
Compare
Unisys
Compare
Slk Software Services
Compare
Altimetrik
Compare
Apexon
Compare
TEKsystems
Compare
Allianz Technology
Compare
Bounteous x Accolite
Compare
Xebia
Compare
Nlb Services
Compare
Encora
Compare
Similar Jobs for you
Share an Interview