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Diagnose Specialist
Hemmersbach
posted 14d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Experience with remote control tools
- C1 relevant language
- Ability to quickly identify the needed part replacement and/or bug fix
- Deep knowledge of some more specific topics such as AD, accounts, etc.
Your tasks
- Ensure efficient remote diagnosis, timely qualification and resolution of complex hardware and system issues
- Update regularly technical knowledge according to business needs and participate in process, quality improvement and projects
- Handle ticket queue and group mailbox and perform and prioritize administrative requests according to contractual service guarantees
- Cooperate with other teams to provide additional instructions for repairs and qualify spare parts to solve all reported issue
Employment Type: Full Time, Permanent
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What people at Hemmersbach are saying
What Hemmersbach employees are saying about work life
based on 71 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Hemmersbach Benefits
Health Insurance 
Work From Home 
Team Outings 
Job Training 
Free Transport 
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