Hiring - Team Leader / Sr Team Leader - TeleSales

Roles

• Manage a team of telesales professionals to achieve sales targets through outbound calls.
  
• Develop and implement effective sales strategies to drive revenue growth.
  
• Conduct regular performance reviews, provide feedback, and coach team members for improvement.
  
• Ensure timely completion of daily tasks, meetings, and deadlines while maintaining high levels of productivity.
  
• Collaborate with other teams to resolve customer complaints and improve overall customer satisfaction.

Key Responsibilities:

• Team Management:
  
• Lead, motivate, and manage a team of telesales executives to meet sales targets.
• Conduct training sessions to enhance product knowledge and sales skills.
• Monitor team performance and provide constructive feedback to drive improvement.

• Sales Strategy & Execution:
  
• Develop and implement outbound sales strategies to drive customer acquisition.
• Identify potential business clients, create a sales pipeline, and initiate calls to introduce products/services.
• Work on account management and client retention strategies.

• Customer Engagement:
  
• Build and maintain strong relationships with key decision-makers in client organizations.
• Understand customer requirements and present tailored solutions to meet their needs.
• Handle objections effectively and close deals efficiently.

• Reporting & Analysis:
  
• Track and analyze sales performance metrics to measure effectiveness.
• Prepare and share weekly/monthly sales reports with senior management.
• Use CRM tools to manage leads, opportunities, and customer information.
  

If interested please share your cv at neha.gupta1@brightlifecare.com and Savita.devi@brightlifecare.com