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192 HDFC Bank Jobs

HDFC Bank - Relationship Manager - Emerging Enterprises Group - Working Capital (1-10 yrs)

1-10 years

HDFC Bank - Relationship Manager - Emerging Enterprises Group - Working Capital (1-10 yrs)

HDFC Bank

posted 2mon ago

Job Role Insights

Fixed timing

Job Description

Job Name - RM-EEG

Job Title : RM-EEG

Business Unit: Emerging Enterprises Group

Team : Emerging Enterprises Group

Reports to (job) : Territory Head

Location of role : Punjab

Job Function : Sales

Role Type: Individual Role

Job Band Range : E1 -E4

Travel Required: Yes, candidate should be comfortable in travel for work in assigned location.

Education Qualification-: BCom, MCom, MBA finance, Chartered Accountant Qualification .

Experience-: Candidate with working capital, sales experience will be given first preference. Candidate should have experience in working capital, acquisition of clients, Micro small medium enterprises funding, dealing in secured & unsecured business loans, overdraft limits. should have knowledge of balance sheet.

Job Purpose

To run initiatives in line with key objectives of the Business in order to attain the banks objective of business leadership.

Key Responsibility Areas :

Actionable

Branch Management

1 Plan the branch visits detailing the coverage every week

2 Meeting the branches during the morning meeting - every branch once a month

3 Scoping the RM/PB customer for lead/joint calls OR make use of available resources in the branch for leads/joint calls

4 Planning the catchment area activity/scoping for lead generation/joint call

5 Ensure RM/PB activation from the activities above and review of branch performance/resource wise performance/review with CH as and when required.

6 Creating excitement in branches/spot sanctions/contests/recognition program

7 Check CRM daily and review the leads/update follow up leads/with dates

8 Document branch meeting through Cogent/mails

Lead generation/logins

1. Planning the above so that it translates into 2 calls per day/2 appointments per day

2. Send the communication to the customer on documents required

3. Follow up the on the calls made for documents/arrange for pickup of documents

4. Check for completeness of documents

5. Go through the Financials/bank statements for churn/bounces/interest servicing

Classification - Confidential

Classification - Confidential

6. Collection of property documents for legal/valuation - check for completeness chain docs etc.

7. KYCs

8. List down the points to be clarified from the customer

9. Fill in the FAQs post discussion with the customer

10. SPE updation

11. Submission of file to ops for scanning

12. Submission of docs for legal/valuation

13. Co-ordination with customer/valuer

14. Buyer/supplier ref check - > Ref leads

Cross Selling

1. To be the one-stop shop for each of our EEG clients and provide suitable gamut of financial products such as Insurance, CASA, Credit Cards, Other Assets Products as required by the customer.

2. Monitor and track Leads.

Renewals

1. List down the renewals every month for the next two months

2. Work on the renewals in advance

3. Mail to the respective customers on docs required for renewal

4. Follow up weekly twice for docs

5. Arrange for collection of documents

6. Check the documents for completeness

7. Study the financials/bank statements/churn/interest servicing/aberrations from the stated nos

8. Speak to the customer for addressing issues/aberrations

9. SPE

10. Hand over to ops for scanning

11. follow post login formalities

12. For renewals overdue and having genuine delay put up for extensions

CAM conditions review/OBA review

1. Churn review for OBA once a month

Classification - Confidential

Classification - Confidential

2. Conditions review once a month

3. If OBA waiver required/check for justification/check for churn/put up to the authority

4. If not inform the customer on closure of OBA/levy of 2% penalty

5. Same for CAM conditions

Call Memos

1. List down the call memos due for the quarter

2. Review of ASR/ACR/cam conditions/deferrals for the customers

3. Meet the customer and understand the business/issues if any

4. Upload the call memos in shock and awe for endorsement/noting

Portfolio Management and Housekeeping (HK)

1. Reduce HK.

2. Closure of critical and high aging items

Stock insurance/property insurance

1. Communicate the premium to the customer after listing down the pendency

2. Collect docs if required

3. Submission to OPS

Delinquency management

1. Depending upon severity of each case - Customer Call for servicing Interest.

2. Email communication to Branch & customer

3. Personal Visit to Customer / Joint Visit with Credit Manager;

4. Rigorous follow-up

Complaints : CRM / MD / PNO / CRO

1. Analyze complaint

2. Seek resolution post discussing with Customer

Educational Qualifications

Key Skills

- Educational Background - C.A, MBA, Graduate

- Interpersonal Skills

- Coordination with multiple teams & multiple activities

- Ability to work under pressure.

Experience Required:

Classification - Confidential

Classification - Confidential

- Total Work experience - 1-3 years

Major Stakeholders

- Branch Banking Team

- Operations

- Product Team

- Credit


Functional Areas: Other

Read full job description

HDFC Bank Interview Questions & Tips

Prepare for HDFC Bank Relationship Manager roles with real interview advice

Top HDFC Bank Relationship Manager Interview Questions

Q1. 1.WHAT IS SPECIAL OF UR HOME TOWN 2.Who is Main compitetor with us and which products...3.what is main business in your area and its functio ... read more
Q2. If a client comes to take a loan & he haven't got any type of documents with him (primary or secondary), how will you deal with him? &am ... read more
Q3. At this current situation , what is your view for overall economic market
View all 730 questions

What people at HDFC Bank are saying

3.8
 Rating based on 2k Relationship Manager reviews

Likes

Hdfc bank is very good bank their culture is very good bank policy very good management people are very nice

  • Skill development - Excellent
  • +3 more
Dislikes

After 300 km for five years i am out my house who give oil get proposition and closed to home anther think not old Boyes don't given any value, holidays are not available properly .work should be viewed according to location

  • Salary - Bad
  • +1 more
Read 2k Relationship Manager reviews

Relationship Manager salary at HDFC Bank

reported by 6.2k employees
₹2 L/yr - ₹12.5 L/yr
38% more than the average Relationship Manager Salary in India
View more details

What HDFC Bank employees are saying about work life

based on 39.8k employees
59%
44%
51%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

HDFC Bank Benefits

Job Training
Health Insurance
Soft Skill Training
Work From Home
Team Outings
Cafeteria +6 more
View more benefits

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