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Engaged Employer

HDFC Bank

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3.9

based on 39.8k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Banking Company - 2024

192 HDFC Bank Jobs

Sales Officer-Virtual Sales

Hdfc Bank

3.9

based on 39.8k Reviews

0-2 years

₹ 1.38 - 4.7L/yr (AmbitionBox estimate)

Kolkata, Rajarhat

20 vacancies

Sales Officer-Virtual Sales

HDFC Bank

posted 7d ago

Job Role Insights

Fixed timing

Key skills for the job

Telecalling Phone Banking Inbound Calls Inbound Sales Upsell

Job Description

Role & responsibilities

Responsible to represent the Bank and present the bouquet of eligible products to the non-managed customer of the Bank. 0 2 INR 13500 21500 Intra team and cross functional stakeholders, who would need to be interacted with for performing duties)
Training & Quality Managers.
Reporting Supervisory line. Qualitative: Sales Officer is responsible to achieve monthly unit and value targets assigned across product line.
To ensure meeting the productivity benchmarks for the month.
Qualitative: Effective interaction or communication with the customer and capture correct customer interaction by tagging in Dialer.
Work on the feedback shared with by the supervisor /unit manager/training manager on the quality of Call experience.
Ensure all tele calling and product regulatory compliance are adhered and Sales is completed.
Adhering to all product guidelines.
All guidelines on floor discipline, dialer hygiene parameters.
Ensure complete and correct information is shared with the customer.
Maintain business hygiene with minimal rejects and cancellations.
Digital Product Penetration : Educate the customer on the digital products of the Bank.
Educate the customer on the convenience products on the Bank. in usage of the digital products.
Ensure digital penetration from the contacted customer.
Audit and compliance : TSE is required to adhere to all laid down guidelines for Calling Product sourcing
Product processing Curing of rejects.
Monitoring cancellations. Complaint handling.

Employment Type: Full Time, Permanent

Read full job description

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What people at HDFC Bank are saying

4.3

Rating based on 2.8k Sales Officer reviews

Anonymous · Sales & Business Development in New Delhi

Likes

No extend after 6:30 pm hardly 6:45 pm

Dislikes

Very very low Salary, environment, daily huddle, lot's of pressure. Always Team manager and unit head will say do Life insurance.than home loan, personal loan then other products.