Area Collection Manager - Consumer Durable

Role & responsibilities

• Responsible for Bkt Collection and W-off recovery in sales finance portfolio.
• Managing a Team of Collection Managers.
• Ensuring adequate manpower for portfolio coverage meeting CAPE norms.
• Ensuring Mobile App usage is 100% and quality feedback/trails are updated.
• Specific focus on Non starters and visiting delinquent cases.
• Co-ordination with the sales & credit underwriting team for portfolio quality management.
• Initiating legal actions for critical cases.
• Identifying probable risks by conducting audits of existing revenue streams and implementing corrective measures to mitigate the same.
• No delay in deposition of money.

Preferred candidate profile

• Graduate or Post Graduate .
• 8 - 10 yrs experience in Consumer Durable products financing is a must.
• Good communication and pleasing personality.

Key Responsibilities

• Understanding the customers requirements and ensuring quick service delivery.
• Constantly building relationship with existing clients to generate repeat business.
• Achieving targets set by ensuring 100% compliance.
• Staffing and grooming, team building, motivation, satisfaction and minimal attrition.
• Ensuring market penetration is accomplished every month.