Senior Sales Manager - Two Wheeler

Role & responsibilities :

Managing TW business through assigned team of sales officers in the designated area or territory

Managing a team of sales officers

Responsible for disbursement targets , sales officer productivity & lead conversion

Ensure proper and complete documentation of loan documents (as per process requirements) and timely disbursements of loans

Interfacing with customers effectively for on-boarding of loans, resolution of queries and customer support

To be fully acquainted and updated with process and provide necessary knowledge support to team of sales officers

Key Responsibilities :

Effective co-ordination between sales team, customers, tele-calling unit & operations Responsible for team performance in meeting targets in terms of sales, productivity, delinquencies

Maintain and monitor team performance in terms of discipline, attendance, quality norms Effective communication with management team to resolve issues, seek clarifications

Capturing market feedback and provide inputs to improve team performance

Preferred candidate profile :

Graduate / Post Graduate

2-5 yrs experience in selling TW loans or related lending product

Strong commercial and business acumen

Strong customer focus

Excellent communication