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Solutions Engineer
hakimo
posted 18d ago
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Key skills for the job
Job Description
- Lead Technical Aspects: Lead all technical aspects of customer deployments, including design and planning, onboarding, and verification of deployment.
- Post-Sales Technical Support: Work with the engineering team to handle technical tasks in the post-sales process and solve customer issues (especially related to onboarding).
- Sales Support: Help sales representatives with technical questions related to the product.
- Pilot Deployments: Plan, set up, and run pilot deployments.
- Customer Point of Contact: Serve as a technical point of contact for customers.
- An Engineering degree in CS/EE or a related field.
- Experience with distributed systems to quickly isolate and troubleshoot issues.
- Networking fundamentals to understand and debug networking issues in customer environments.
- Empathy to work with customers, and address pain points.
- Familiarity with Linux.
- Prior experience designing physical security systems.
- Experience with Kubernetes.
Employment Type: Full Time, Permanent
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