Front Office Manager

Guest Services: Manage the guest check-in and checkout processes efficiently. Address guest inquiries, concerns, and requests promptly and professionally. Ensure a welcoming and hospitable atmosphere for all guests.

Daily Operations:
Oversee the day-to-day operations of the hotel.
Coordinate with various departments to ensure smooth functioning.
Monitor and manage staff to maintain high-quality service standards.

Room Cleaning and Maintenance:
Supervise the housekeeping team to ensure proper cleaning of all rooms upon checkout.
Conduct regular inspections to maintain cleanliness and orderliness.
Address maintenance issues promptly and efficiently.

Property Snagging:
Perform regular snagging of the entire property to identify and address any maintenance or aesthetic concerns.
Work closely with maintenance staff and contractors to implement necessary improvements.

Quality Control:
Uphold and enforce high standards of quality in all aspects of hotel operations.
Implement and monitor quality control measures to ensure guest satisfaction.

Team Leadership:
Lead, train, and motivate the hotel staff to provide exceptional service.
Foster a positive and collaborative work environment.

Qualifications:
Proven experience as a Hotel Manager or relevant role in the hospitality industry.
Strong leadership and organizational skills.
Excellent communication and interpersonal abilities.
Knowledge of hotel management software and reservation systems.
Ability to multitask and prioritize effectively in a fast-paced environment.
Bachelors degree in Hospitality Management or a related field.
Minimum of 6 months of experience in hotel management.