Front Office Associate

MALE CANDIDATE PREFERRED

Role & responsibilities

1. Greet guests warmly upon arrival, assisting them with the check-in/check-out process.
2. Respond to guest inquiries about hotel services, local attractions, and other information.
3. Assist in managing room reservations and ensure all booking details are accurate.
4. Coordinate with other departments to meet guest needs, such as special requests or room service.
5. Handle guest payments and maintain accurate records of transactions.
6. Ensure the front desk area is always well-organized and presentable.
7. Take on additional responsibilities as required by the Front Office Manager or senior staff, demonstrating flexibility and commitment to exceptional service.

Preferred candidate profile

1. Minimum 3-6 years of experience in a similar role within the hospitality or fine dining industry.
2. Degree or diploma in Hospitality Management or a related field is preferred.
3. Effective communication and interpersonal skills.
4. Well-groomed and professional demeanor.
5. Flexible and adaptable to changing demands during service.

Perks and benefits

1. Competitive Salary: Aligned with industry standards and commensurate with experience.
2. Service Charges & Tips: Performance-based service charges and tips sharing.
3. Meal Allowances: Complimentary staff meals during shifts.
4. Uniforms: Provided by the hotel, including laundry service.
5. Work-Life Balance: Rotational shifts and regular weekly offs.
6. Employee Discounts: Discounts on hotel dining and stay for employees and their immediate family.