GyFTR - Key Account Manager - Rewards & Loyalty (5-7 yrs)

Company Name:

Vouchagram India Pvt Ltd (Brand Name - GyFTR). We are India' s largest digital rewards backend solutions company with an annual turnover of INR 3000 Crores. GyFTR is the brand name for Vouchagram India Private Limited, a 100% subsidiary of a Singapore-based company working in the Digital Payments, Instant Rewards, and Gift Vouchers space.

GyFTR is the largest enabler and aggregator of Digital Gift Vouchers / Gift Cards / Micro mini payments for 250 + brands like Levi's, Flipkart, Marks and Spencer, Dominos, etc. The clientele spreads across 200 + clients across verticals like BFSI, Loyalty, Retail, E-com like HDFC Bank, Amazon, SBI, Axis Bank, Payback, Paytm, Colgate, Asian Paints, Dell, Havells, etc to name a few, and also servicing top 12 private sector banks.

GyFTR is the market leader owning 70% of the market share as per numbers with a footprint covering 90% of space. The company has grown more than 150% year on year over the last 3 years.

Key Result Areas:

- The person will be responsible for the end-end servicing for the key accounts like getting the brief, and executing it with the help of the other client-facing teams, & will be responsible for doing upselling and cross-selling.

- Maintain a regular visitation program with our client base with appropriate levels of focus on the various grades of clients within the allocated base.

- Will work closely with the internal teams.

- Maintain all relevant details about our clients, including scheduled visits and copies of agreed plans and other tasks.

- The individual should be well-versed in loyalty programs and the touch points so that they can provide clients with the appropriate solutions based on the program.

Skill Set Required:

- Must have 5 years of experience in Client Servicing & should be a part of the revenue generation.

- Should have a good working knowledge of Excel such as VLOOKUP, HLOOK, Pivot Table, and Summarising or merging the data from one Excel sheet to another to generate the report in Excel.

- Should have good experience in making and presenting presentations.

- Should have management 1 large account or 3-4 small accounts.

- Should have experience in cross-selling/upselling to existing clients.

- Good Communication and Negotiation Skills.

- Good to know API integration will be an add-on advantage.

- Do visit the below-mentioned websites for a broader understanding about us.