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Marriott International

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4.3

based on 1.2k Reviews

28 Marriott International Guest Service Associate Jobs

Guest Service Associate - Housekeeping

Marriott

4.3

based on 1.2k Reviews

0-6 years

Bangalore / Bengaluru

1 vacancy

Guest Service Associate - Housekeeping

Marriott International

posted 22d ago

Job Role Insights

Flexible timing

Key skills for the job

Housekeeping Home Appliances Room Service Safety Training

Job Description

Respond promptly to requests from guests and other departments.

Fill cart with supplies and transport cart to assigned area.

Enter guest rooms following procedures for gaining access and ensuring vacancy before entering.

Replace guest amenities and supplies in rooms.

Replace dirty linens and terry with clean items.

Make beds and fold terry.

Clean bathrooms.

Remove trash, dirty linen, and room service items.

Check that all appliances are present in the room and in working order.

Straighten desk items, furniture, and appliances.

Dust, polish, and remove marks from walls and furnishings.

Vacuum carpets and performs floor care duties (eg, in guest rooms and hallway).

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials.

Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information.

Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak with others using clear and professional language.

Support team to reach common goals.

Ensure adherence to quality expectations and standards.

Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance.

Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces.

Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Stand, sit, kneel, or walk for an extended period across an entire work shift.

Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: No high school diploma or G. E. D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience. License or Certification: None

Employment Type: Full Time, Permanent

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What Guest Service Associate at Marriott International are saying

3.6

Rating based on 51 Guest Service Associate reviews

Anonymous · Food, Beverage & Hospitality in Goa

Likes

Its a 5 star Hotel that's it. I do general shift.

Job security - Good

+1 more

Dislikes

I work as a airport representative. It's 25 year old Resort so there are some old employees which basically runs the Hotel. I have told my problems to my managers but got no proper reply from them. Only thing I get to hear is that they are working on it and just needs signatures of authorities and now it's been 3 months.