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7 Gsource Technologies Jobs
Manager - Customer Success & Acct Mgmt
Gsource Technologies
posted 5hr ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Job_Description":"
We are seeking an experienced Lead Accounts Manager to oversee customer success, account management, and daily deliverable management for
assigned accounts. This role involves managing existing clients, maintaining daily communications, ensuring timely and accurate delivery of client deliverables, and driving business growth through recurring accounts.
The Account Manager will coordinate closely with the respective engineering or architectural departments responsible for producing the CAD and BIM drawings, ensuring that all deliverables meet the client\u2019s specifications and deadlines.
Additionally, you will work with Sales, Operations, Project Management, Contracting, and management teams to ensure successful metrics for the accounts.
Job Title : Lead Accounts Manager
Department: Customer Success & Account Management
Requirements
Requirements
- 10+ years of experience in account management, customer success, or a related field, with at least 4 years in a leadership role.
- Experience in CAD and BIM services or a similar technical field is preferred.
- Proven ability to cultivate and maintain strong client relationships.
- Strong analytical skills to drive business growth through data and trend analysis.
- Excellent communication skills, with the ability to influence and negotiate effectively.
- Strong collaborative skills, working across teams to align objectives.
- Ability to anticipate challenges and proactively develop effective solutions.
- Familiarity with CRM tools and customer success platforms.
- Demonstrated experience in managing daily deliverables for multiple accounts, ensuring client satisfaction and operational excellence.
BenefitsSalary at par with the industry
Mediclaim
Sodexho Meal Pass
Annual Variable Pay - Incentives
","
Employment Type: Full Time, Permanent
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What people at Gsource Technologies are saying
What Gsource Technologies employees are saying about work life
based on 87 employees
Strict timing
Alternate Saturday off
No travel
Day Shift
Gsource Technologies Benefits
Job Training 
Team Outings 
Soft Skill Training 
Health Insurance 
International Relocation 
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