Business Head - Talent Solutions (14-20 yrs)

Key Responsibilities Sales Leadership:

- Own and drive the revenue targets across the Talent Solutions division, overseeing sales for both large enterprise and SMB segments.

- Develop and execute a comprehensive sales strategy to drive revenue growth, targeting enterprise clients as well as smaller and mid-sized businesses.

- Lead and scale the sales team, ensuring effective sales processes and a high- performance culture focused on results.

Delivery and Operations Management:

- Oversee end-to-end service delivery, ensuring that all client engagements meet the highest standards of quality, consistency, and timeliness.

- Implement operational best practices to improve efficiency, client satisfaction, and team productivity.

- Build, standardize, and optimize processes to ensure smooth service delivery, resource allocation, and seamless client onboarding.

Strategic Growth and Planning:

- Work closely with the CEO and other members of the executive team to develop and execute the long-term strategy for Talent Solutions.

- Identify and capitalize on growth opportunities within the market, including new client segments, product offerings, and service innovations.

- Lead the design and execution of go-to-market strategies to increase market penetration in both the enterprise and SMB segments.

Team Leadership and Development:

- Build, lead, and mentor a cross-functional team across sales, delivery, and lead generation.

- Foster a collaborative, high-performance culture within the Talent Solutions division to drive accountability, innovation, and excellence.

- Implement structured learning and development (L&D) programs to continuously upskill the team, enhancing their ability to meet client needs and exceed targets.

Financial and Performance Management:

- Establish and monitor OKRs, KRAs, and performance metrics across all functions (Sales, Delivery, Lead Generation).

- Drive continuous improvement in processes, KPIs, and reporting mechanisms to optimize performance and ROI.

- Use data-driven insights to adjust strategies, manage operational costs, and improve overall unit economics.

Revenue & P&L Ownership:

- Manage the division's P&L, ensuring both revenue growth and profitability.

- Optimize unit economics by closely monitoring acquisition costs, service delivery expenses, and other key cost drivers.

- Develop strategies to increase revenue per client while managing overall profitability through effective pricing and cost-control measures.

Product Innovation & Platform Monetization:

- Leverage customer and market insights to guide product enhancements and improve user experience, driving greater engagement and loyalty.

- Collaborate with the product and tech teams to drive innovation, ensuring that our solutions stay ahead of market trends and client needs.

- Identify and implement new monetization strategies for the platform, expanding revenue streams and enhancing value for our clients.

Desired Skills and Expertise:

- Experience: 15+ years in a product sales, delivery, or business development leadership role, ideally within talent solutions, recruitment, HR tech, or a related field. Proven track record of managing cross-functional teams and P&L ownership.

- Sales Leadership: Extensive experience in large enterprise and SMB sales, with hands-on experience building and leading high-performing sales teams.

- Operational Excellence: Deep experience in service delivery, process optimization, and end-to- end operations management.

- Analytical & Strategic Thinking: Strong analytical skills to assess market trends, measure performance, and make data-backed decisions. Proven strategic thinker in monetizing products and aligning product goals with overarching business objectives.

- Leadership: Exceptional leadership skills, with a demonstrated ability to inspire, develop, and retain talent across functions.

- P&L and Financial Acumen: Strong background in managing P&L, understanding unit economics, and driving profitability through effective cost management and revenue optimization.

Educational Background: Bachelor's degree in Business, Marketing, or a related field; MBA preferred.