Business Development Manager - Mumbai

Role: Business Development Manager

Level: Senior Executive/Assistant Manager

Reporting To: Zonal Manager

Location: Mumbai

About the Function

The Independent Hotels team is part of the Domestic Hotel Supply Function and this team manages supply from Independent hotels based across India and has about 70,000+ Hotels contracted on our platforms.

About the Role

The incumbent will be tasked with establishing and fostering connections with independent hotels. Oversee comprehensive key account management from start to finish, ensuring the sustainable performance of the region. This role necessitates travel to various hotels within the portfolio, delivering expert guidance, metrics analysis and recommendations based on industry best practices to our hotel partners.

What will you be doing

1. Relationship and Account Management :

• Responsible for connecting and engaging with independent hotels.
• End to end account management and driving sustainable performance of the region.
• Sourcing & onboarding new hotels.
• The role involves traveling to different hotels in the portfolio and providing expertise, metrics analysis and recommendations based on the industry's best practices to the hotel partners.

2. Portfolio Management and Driving Growth :

• Growing net revenue in the market by developing business plans to achieve revenue goals, ensuring inventory levels exceed demand throughout the market, and maintaining rate competitiveness across multiple available platforms.

3. Data Analysis and Reporting:

• Establishing and maintaining supplier relationships, training partner hotels on our extranet and wholesale business, reviewing monthly production reports, providing feedback to top-producing hotels, and planning and executing market site visits.
• Building MIS & market intelligence reports, preparing geography wise and service wise sales plans and achieving them. Sharing insights on market and industry with the clients and internal stake holders. Key Success Factors for the Role Strong communication skills, Influencing skills, great interpersonal & stakeholder management skills. High on energy, team player coupled with a great attitude.

4. Negotiating:

• Networking, Deal initiating, negotiation & closing deal with the clients.
• Strategizing in order to market the hotel in a better way. It helps hotel partners to serve the needs of their customers and at the same time grow their businesses.

Qualification & Experience

• Masters degree from a reputed institute with 2- 4 years of experience in sales/Travel Trade/ Key Account Management/ Contracting/B2B Sales.
• Experience in handling multiple accounts as a partner is preferred.
• Proficiency in MS Excel and MS Power-point.

Key Success Factors for the Role

• Strong communication skills, Influencing skills, great interpersonal & stakeholder management skills.
• High on energy, team player coupled with a great attitude.
• Proficiency in MS Excel and MS PowerPoint is essential.