Chief Technology Officer - IT (15-25 yrs)

Reports To: Managing Director & CEO

Position Summary:

- This position is a key member of the executive leadership team.

- Responsible for development and implementation of the organization's technology strategy and innovation roadmap.

- Ensure present and future ready technology platform.

- Ensure flawless operations of technology platform with no tolerance.

- Proactive audit of technology platform to ensure measurable delightful customer experience.

- Drive digital transformation initiatives to enhance operational efficiency and customer experience.

- Ensure technology resources align with business goals, delivering robust and scalable solutions.

- Oversee compliance with regulatory requirements, including the Digital Personal Data Protection (DPDP) Act.

- Develop and maintain Business Continuity Planning (BCP) and Disaster Recovery (DR) strategies.

- Mitigate risks, ensure operational resilience, and minimize downtime during disruptions.

- Having knowledge of exchange operations including Clearing & Settlement is desirable.

Key Responsibilities:

Strategic Leadership and Planning:

- Ensure uninterrupted faultless Exchange platform operations.

- Drive the technology roadmap, ensuring timely execution of projects within the allocated budget.

- Ensure quick adoption to market / regulatory changes.

- Identify emerging technologies and evaluate their potential business impact.

- Represent the organization in industry forums and events.

Technology Operations and Development:

- Oversee the entire SDLC, including business requirements gathering, prioritization, development, testing, release management, and documentation.

- Manage the company's electricity transaction platform (PRATYAY), website(s), mobile apps, dashboards, and ancillary tools.

- Optimize hosting infrastructure on AWS Cloud and continuously evaluate on-prem/cloud hosting models for efficiency and cost-effectiveness.

- Ensure up-to-date IT infrastructure, devices, and software to support business operations.

Governance and Compliance:

- Develop and enforce IT policies and processes, ensuring compliance with regulatory and security standards.

- Oversee IT audits, VAPT, disaster recovery (DR), and business continuity (BCP) plans.

- Manage cybersecurity frameworks and ensure data privacy, security, and resilience.

Team Leadership and Vendor Management:

- Build and lead a high-performing technology team, fostering a culture of collaboration and continuous learning.

- Manage relationships with vendors and negotiate cost-effective contracts.

- Optimize resource allocation for maximum efficiency.

Innovation and Continuous Improvement:

- Ideate and implement technology solutions to enhance the customer experience and operational efficiency.

- Drive digital transformation initiatives / projects, leveraging cloud technologies and data-driven decision-making.

- Establish quality assurance processes and ensure zero tolerance for quality-related issues.

Stakeholder Collaboration:

- Partner with business leaders to deliver tailored technology solutions.

- Engage with cross-functional teams to align IT initiatives with organizational priorities.

Qualifications:

- M.Tech/MCA/BCA/B.Tech in Computer Science / Engineering from a reputed institute.

Experience

- 15+ years of experience in IT domain, with a proven track record of 5+ years in technology leadership roles.

- Extensive experience in managing IT systems, especially in the online transactions domain, preferably in exchange or fintech industries.

- Hands-on experience with cloud technologies, IT development vendors, and complex project management.

- Prior experience in an exchange infrastructure will be an advantage.