AGM- DGR

JOB PURPOSE

This role requires subject matter expertise in the domains of Dangerous Goods Regulations (DGR), Air Cargo, Special Cargo, Passenger Services etc. The person will also be accountable for business development, achieving revenue targets, ensuring client interaction, market insights and outreach.

ORGANISATION CHART

VP & Head, GMR Aero Academy>>>> Head- Operations and Training>>>>>AGM DGR

KEY ACCOUNTABILITIES

• Training delivery and development. Deliver DGR and other trainings as per the published schedule. Ensure DGR and other trainings being delivered are best in class and in compliance with applicable regulations. Update DGR and other training material periodically. Design, develop and deliver new training programs. Maintenance of training documents. File and maintain DGR training records for the specified period. Client satisfaction. Achieve high level of customer delight. Business Development. Aggressive business development to shift business from competitors. Responsible for ensuring the training centers in Western and Southern region are profitable and for expanding business in new geographies. Acquiring market insights and requirements across different segments and geographies. Accountable for adding new clients. On-boarding new channel partners. Development of new revenue streams. Cross-selling other programs such as Perishable Cargo Regulations, Live Animal Regulations, Perishable Cargo Regulations, Airline Passenger Services etc. Consultancy services. Products. Business Promotion. Write blogs, conduct seminars, give talks, participate in conferences, engage through social media. Plan and execute business promotion events at minimal cost. Ensure error free correction of DGR examination papers.

EXTERNAL INTERACTIONS

Domestic and International Airlines, Non-scheduled Operators, Freight Forwarders, Custom Agents, Ground Handlers etc.

INTERNAL INTERACTIONS

Group Companies and JV Companies

FINANCIAL DIMENSIONS

Revenue target, Cost effectiveness and to be in line with the AOP figures, New Location Project Cost within AOP

OTHER DIMENSIONS

Handle large no. of companies and training personnel

EDUCATION QUALIFICATIONS

Post Graduation with relevant certifications in DGR

Should be well-versed with two or more of the following subjects Dangerous Goods Regulations (DGR), IATA Cargo Introductory Course, Perishable Cargo Regulations, Live Animals Regulations, Unit Load Device Regulations, Temperature Controlled Cargo Regulations, Pharmaceutical Handling, Import/Export formalities, Safety Management System (SMS) training etc.

RELEVANT EXPERIENCE

• At least 15 years of aviation experience with at least 10 years in training delivery
• Ability to conduct all categories of DGR training.

COMPETENCIES