General Manager Operations

JOB PURPOSE

1. Provide advice and support to Head-Academy, on development and capability requirements for EASA 147 AME program
2. Responsible for implementation of EASA 147, developing technical Capabilities, Infrastructure and Faculty.
3. Coordination with Regulatory Authority (Both EASA and DGCA) and shall meet at regular intervals to coordinate Approvals, Audit compliance, training practices and influence the directions of future policy.
4. Carry out exhaustive learning and development research and maintain currency of subject on industry updates / evolutions
5. Marketing of all external trainings
6. Revenue generation as planned in the AOP
7. Liaison and coordination with stake holders, external organizations and agencies
8. Revenue generation as per the Business case and ensure the results are achieved in defined timeline.
9. Programme coordination and ensuring smooth and efficient delivery of result oriented programs .

ORGANISATION CHART

KEY ACCOUNTABILITIES

Accountabilities Key Performance Indicators - ICAO Standardization
- European Aviation Regulatory Development
- EASA Part OPS Regulatory Overview Regulation 1178/2011 & 965/2012
- AM Roles and Responsibilities
- EASA Part 145 / Part M Regulatory Overview
- General Introduction to all Part 21 Subparts
- EASA Regulation Part 147 Introduction
- EASA Regulation Part 66 Introduction
- The Quality System and the Safety Management System
- How We Measure and Categorize Risk
- Managing Corporate Culture
- Developing Appropriate Communication
- Coaching Training and Leadership
- Managing Standards Setting up of a full-fledged EASA 147 School in compliance to EASA & DGCA Standards

EXTERNAL INTERACTIONS

External -
Corporates
Govt and Semi-state bodies
Regulatory Bodies: DGCA, BCAS, ACI, ICAO, IATA
Overseas Clients
Universities, Educational bodies
Other relevant stakeholders

INTERNAL INTERACTIONS

Internal -
GATL
EASA/DGCA
EASA/DGCA/Relevant CAA
GAA/GulfAir/MENA region MRO s
Deemed universities, EASA approved centres
Relevant Industry Stakeholder s

FINANCIAL DIMENSIONS

Courses Fee No. of participants (per year) Total Revenue per year To meet AOP Targets 6 Cr in 2019-20 and subsequently as per Business Plan Commencing from June 20919: Graduate One batch in 1st year (2021) Two batches in 2nd year (2022) Three batches in 3rd year (2023) Four batches from 4th year onwards for subsequent years (2024-30) As per AOP and Business Plan

OTHER DIMENSIONS

Dimension of Responsibility & Authority

Course Development

Monitor TNIs
Course Modules
Summary List of Trainings
Course development records (from Preliminary study to Evaluation) for ICAO Course

Marketing & Development

Course Modules
Advertising content
List of participants
Marketing plan approval AOP
Budgetary approval
Student Application form
Student Registration form
Medical/Physical fitness form
Other undertaking forms

Trainee Complaints Handling

Trainee Complaints Records

Faculty Evaluation / Induction

Induction of relevant faculty
Evaluation Forms for Sr Instructor, Coordinator
Trainee Feedback
Consolidated statement for final score
List of approved faculty

EDUCATION QUALIFICATIONS

Mandatory Qualification : Aircraft Maintenance Engineering (AME)

EASA Certification, including DGCA
Overview of Quality Management
Requirements for audits
Structure and objectives of the European Aviation Safety Agency (EASA)
Competence of the National Aviation Authorities
The National and international aviation regulatory system, in particular the EASA legal requirements of the following European Regulations:
- Commission Regulation (EC) No.1321/2014 and amendments
thereof, Annexes I, Part-M; Annex II, Part-145; Annex III,
Part-66; Annex IV, Part-147
- Commission Regulation (EC) No. 748/2012 and amendments
thereof, Annex Part-21
- Commission Regulation (EC) No. 965/2012 and amendments

RELEVANT EXPERIENCE

• 10-15 years of Training Experience for EASA 147 and other MRO related training
• 5-10 years Instructional experience
• 5-10 years of Managerial experience
• Experience of setting up EASA 147 Training School
• Good to have experince in Administrative positions in IN 147 (School of Avaiation)

COMPETENCIES