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15 GlowTouch Technologies Jobs

Product Support Associate

0-1 years

₹ 2 - 2.75L/yr

Nashik

5 vacancies

Product Support Associate

GlowTouch Technologies

posted 8d ago

Job Role Insights

Flexible timing

Job Description

What youll do & how you’ll make your mark.

  • Troubleshooting, resolving all technical issues related to our software and the range of products and services it provisions
  • Interacting with clients via. live chat, web-based systems, online forums, and telephone to resolve their problems and gather feedback
  • Testing & analysis of all products & services
  • Identifying any bugs/issues in the system and assisting in their resolution
  • Recording, tracking, and reporting problem activity
  • Building strategies to improve efficiency, profitability, and quality of service
  • Reviewing existing product/feature documentation; publish documentation in internal knowledge bases
  • Abide by our organization's Information security policies and guidelines. Information security is the responsibility of every individual working for the organization and all employees have to follow the organization's Information Security Policies at all times

Employment Type: Full Time, Permanent

Read full job description

GlowTouch Technologies Interview Questions & Tips

Prepare for GlowTouch Technologies roles with real interview advice

Top GlowTouch Technologies Product Support Associate Interview Questions

Q1. Mail entire process. Browsing entire process of interconnection.
Q2. What is difference between http and https
Q3. HTTP protocol how does it works
View all 15 questions

What people at GlowTouch Technologies are saying

What GlowTouch Technologies employees are saying about work life

based on 113 employees
51%
64%
65%
65%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

GlowTouch Technologies Benefits

Cafeteria
Free Transport
Soft Skill Training
Job Training
Free Food
Team Outings +6 more
View more benefits

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