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Hiring For Premium Voice Process - Globiva

0-5 years

₹ 1.5 - 4L/yr

Gurgaon / Gurugram

200 vacancies

Hiring For Premium Voice Process - Globiva

Globiva

posted 20d ago

Job Description

Hiring For Customer Service / Sales Process.


All Graduate, Freshers, Experience everyone can Apply.


Role & responsibilities : -

Interface with Customers via Inbound / Outbound calls for the purpose of resolving routine problems with products or services

*Greet Customers in a courteous, friendly, and professional manner using agreed upon procedure s.

*Clarify Customer requirements; probe for and confirm understanding of requirements or problem.

Candidate Profile-

*Undergrad Freshers can apply too.

*Excellent verbal and written communication skills.

*Flexible with 24/7 Environment.

Requirements:

Previous experience in BPO sales or customer service is highly desirable.

Excellent communication skills, both verbal and written.

Strong persuasive and negotiation abilities.

Ability to work in a fast-paced and target-driven environment.

Good problem-solving skills and ability to handle objections effectively.

Proficiency in using CRM software and other sales tools.

High school diploma or equivalent; a bachelor's degree is a plus.

Benefits:

Competitive salary package with attractive incentives and bonuses.

Comprehensive training and ongoing professional development.

Opportunities for career growth and advancement within the company.

Health insurance coverage.

Paid vacation and sick leave.

Fun and engaging work environment with regular team-building activities.

How to Apply:

Virtual Interviews Available call or whatsapp

Vineet- 8800521322


Employment Type: Full Time, Permanent

Read full job description

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People are getting interviews at Globiva through

(based on 84 Globiva interviews)
Walkin
Job Portal
Referral
Company Website
32%
30%
19%
4%
15% candidates got the interview through other sources.
High Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.

What people at Globiva are saying

What Globiva employees are saying about work life

based on 1.4k employees
53%
54%
75%
90%
Strict timing
Rotational Shift
No travel
Day Shift
View more insights

Globiva Benefits

Cafeteria
Job Training
Work From Home
Soft Skill Training
Free Transport
Team Outings +6 more
View more benefits

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