Scrum Master

Join GlobalLogic, to be a valid part of the team working on a huge software project for the world-class company providing M2M / IoT 4G/5G modules e.g. to the automotive, healthcare and logistics industries. Through our engagement, we contribute to our customer in developing the end-user modules’ firmware, implementing new features, maintaining compatibility with the newest telecommunication and industry standards, as well as performing analysis and estimations of the customer requirements.

Must Have

• 8+ years of total experience
• 5+ years of Program/Project Management experience
• 5+ years interacting w/technical resources
• 5+ years managing Agile projects
• Strong client-facing consulting background
• Ability to develop and maintain project plans, identify resource needs, and manage project schedule
• Extensive experience defining and reporting on metrics to support organizational goals
• Proven track record of planning and implementing an effective program management structure
• Extensive experience implementing risk management protocols and ensuring the necessary “bottom up” and “top down” communications necessary to make them effective
• Prior experience in matrix management and managing relationships between IT and the business
• Collaborate effectively across teams to define strategy, goals and commitment to timelines and deliverables
• Management experience, ability to guide and manage teams to provide guidance and direction
• Strong communication skills through written and verbal communication, with technical and non-technical audiences, including executives and customers
• Ability to promote and foster teamwork and a collaborative work-environment
• Strong problem-solving and problem identification skills to preempt obstacles and conflicts

Good To Have

• Scrum Master certification

• Managing multiple client projects.
• Ensuring routine client requests are handled and problems are addressed.
• Managing all client calls and being an advocate for your client, ensuring all team members are fully up to speed on product specifications, client needs, timelines, and responsibilities.
• Partnering with Client Success Management and other various project teams to ensure products are delivered on time and to the agreed upon configurations of clients.
• Creating weekly status reports and facilitating review meetings with clients.
• Providing strategic support to teams and key stakeholders with leadership, operational planning and execution, change management, program design and implementation oversight.
• Engaging cross-functional technical leads and program/project managers to build a collaborative, scaled approach to developing and maintaining sustainable business process configurations.
• Managing expectations of both internal and external stakeholders by aligning communications and improving awareness on progress, issues, and risks.
• Maintaining high quality assurance standards that ensures  customer satisfaction.
• Evaluating customer feedback and input to figure out the scope and focus areas of future projects.
• Managing project estimation, analysis, requirements and design specifications to effectively define projects and necessary resources.
• Concluding the priority and cost justification for suggested modifications or enhancements to existing projects.
• Promoting teamwork and a collaborative work environment.
• Coaching for performance; assisting with mentoring and career development for staff to help them achieve their performance goals.

Exciting Projects: We focus on industries like High-Tech, communication, media, healthcare, retail and telecom. Our customer list is full of fantastic global brands and leaders who love what we build for them.

Collaborative Environment: You Can expand your skills by collaborating with a diverse team of highly talented people in an open, laidback environment — or even abroad in one of our global centers or client facilities!

Work-Life Balance: GlobalLogic prioritizes work-life balance, which is why we offer flexible work schedules, opportunities to work from home, and paid time off and holidays.

Professional Development: Our dedicated Learning & Development team regularly organizes Communication skills training(GL Vantage, Toast Master),Stress Management program, professional certifications, and technical and soft skill trainings.

Excellent Benefits: We provide our employees with competitive salaries, family medical insurance, Group Term Life Insurance, Group Personal Accident Insurance , NPS(National Pension Scheme ), Periodic health awareness program, extended maternity leave, annual performance bonuses, and referral bonuses.

Fun Perks: We want you to love where you work, which is why we host sports events, cultural activities, offer food on subsidies rates, Corporate parties. Our vibrant offices also include dedicated GL Zones, rooftop decks and GL Club where you can drink coffee or tea with your colleagues over a game of table and offer discounts for popular stores and restaurants!