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93 Global Indian International School Jobs

Customer support executive

1-2 years

Noida

Customer support executive

Global Indian International School

posted 9d ago

Job Description

School : GIIS

Campus : Noida

Country : India

Qualification : Diploma

The role holder is responsible for supporting the admissions process, maintaining the student database and ensuring the smooth processing of new student admissions. 

  • Respond to customer queries received through the helpdesk promptly and accurately.
  • Administers students’ admissions, student visa, other documents, policies and procedures, rule and regulations in compliance with the Ministry of Education and academic progression requirements
  • Maintains and updates the student database for new, existing and graduating students, and the alumni database
  • Handle and resolve customer calls received on the campus hotline with professionalism and empathy.
  • Responsible for the day-to-day management and collection of data, such as enrolment numbers, and analyses the data to detect outliers and trends
  • Manages communication tools as well as the school website, newsletter, brochures and other written communication to keep parents up-to-date
  • Connect with existing customer to solicit referrals and encourage participation in school activities.
  • Build and maintain positive relationships with the customer community to enhance engagement and satisfaction.

 

The role holder is responsible for supporting the admissions process, maintaining the student database and ensuring the smooth processing of new student admissions. 

The role holder is responsible for supporting the admissions process, maintaining the student database and ensuring the smooth processing of new student admissions. 


Employment Type: Full Time, Permanent

Read full job description

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What people at Global Indian International School are saying

4.0
 Rating based on 1 Customer Support Executive review

Likes

Working environment

  • Job security - Good
Dislikes

Manager bisessness, no appreciation over hard work. No proper encrement

  • Salary - Poor
  • +3 more
Read 1 Customer Support Executive review

Customer Support Executive salary at Global Indian International School

reported by 5 employees with 1-4 years exp.
₹3 L/yr - ₹4 L/yr
28% more than the average Customer Support Executive Salary in India
View more details

What Global Indian International School employees are saying about work life

based on 295 employees
70%
67%
63%
94%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Global Indian International School Benefits

Soft Skill Training
Cafeteria
Free Transport
Team Outings
Job Training
Child care +6 more
View more benefits

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Global Indian International School Noida Office Location

View all
Noida Office
Headquarter
Global Indian International School Noida Campus, D-5, Sector 71 Noida
Uttar Pradesh 201307

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