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10 GLA University Jobs

Assistant General Manager Operations (Computer Engineering & Apps )

5-10 years

Vrindavan

1 vacancy

Assistant General Manager Operations (Computer Engineering & Apps )

GLA University

posted 1mon ago

Job Description

Reporting to: Dean Computer Engineering & Applications


Job Profile:

  • Assistant General Manager Operations holds a senior managerial role that oversees and ensures the smooth and efficient functioning of various operational areas within the university.
  • This role blends management, strategy, and execution, with a focus on optimising resources, improving processes, and supporting the universitys academic and administrative objectives.

Roles and Responsibilities:

  • Manage the operations team across all functions.
  • Provide training and guidance to operations staff for optimal performance.
  • Promote teamwork and align efforts with goals.
  • Optimise processes for efficiency and satisfaction.
  • Lead university projects, ensuring timely, budget-friendly, and quality delivery. (e.g., campus renovations, facility upgrades, IT system implementations)
  • Guide smooth transitions and ensure staff training during process changes.
  • Leverage technology to track, manage, and report operational performance metrics.
  • Serve as the main contact, addressing challenges and meeting stakeholder needs.
  • Ensure high-quality services for students and faculty, addressing requests and complaints.
  • Track and review KPIs to improve efficiency, budget, service, and performance.
  • Report on operations, highlighting successes, challenges, and improvement opportunities.
  • Perform data analysis to assess efficiency, track KPIs, identify improvements, and provide insights. Good knowledge of Power BI.

Skills & Qualifications:

  • Educational Requirements: A masters degree in operations management, business administration, facilities management, or a related field.
  • Experience: Extensive experience in operations management, ideally in a higher education or similar complex organisational environment (typically 510 years).
  • Leadership & Management Skills: Strong team leadership and people management capabilities, with a focus on mentoring and performance optimisation.
  • Problem-Solving: Ability to address operational challenges creatively and effectively, with a strong focus on efficiency and service delivery.
  • Financial Acumen: Strong budgetary and financial management skills, including experience in cost control and resource allocation.
  • Technical Proficiency: Familiarity with operational software, good knowledge of data tools, facility management systems, and the use of technology to improve operations.
  • Communication: Excellent interpersonal, written, and verbal communication skills to interact effectively with a wide range of stakeholders.

Key Performance Indicators (KPIs):

  • Operational Efficiency: Reduced operational downtime, improved service delivery, and more effective resource utilisation.
  • Cost Savings: Achieving or exceeding budgetary goals and identifying cost-saving initiatives in facilities management and other areas.
  • Facility Maintenance: Timely and effective maintenance of all university infrastructure with minimal disruption to academic and student activities.
  • Staff Performance: High levels of team engagement, staff productivity, and positive feedback from stakeholders.
  • Student & Faculty Satisfaction: High satisfaction levels with operational services such as facility management, campus security, and IT support.

Employment Type: Full Time, Permanent

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What people at GLA University are saying

What GLA University employees are saying about work life

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Strict timing
Monday to Saturday
No travel
Day Shift
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GLA University Benefits

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Free Transport
Education Assistance
Job Training
Cafeteria
Health Insurance
Incentives
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Health Insurance
Cafeteria
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Gymnasium
Work From Home +6 more
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