Location Head

Preferred candidate profile

The Location Head is responsible for overseeing the operations of all branches within a designated region. This role involves managing Branch Managers, ensuring that all branches meet their targets, and maintaining the overall quality and productivity of the region. The Location Head will focus on strategic growth, portfolio quality, and effective team management to drive business success across multiple branches.

Role & responsibilities

• Oversee and manage the performance of Branch Managers within the assigned region, providing guidance and support to ensure branch-level success.
• Ensure consistent DSA recruitment and productivity across all branches, setting and monitoring goals to maintain high standards.
• Maintain the Turnaround Time (TAT) of files for all branches, ensuring efficiency and compliance with company policies.
• Drive the achievement of regional targets through strategic planning, resource allocation, and marketing initiatives.
• Establish and nurture new tie-ups with builders and other key stakeholders to expand the region's market presence.
• Ensure the quality and retention of the regional portfolio, minimizing risk and ensuring customer satisfaction across all branches.

Qualifications:

• Bachelors degree in any field.
• A minimum of 8 years of experience in Mortgage industry.
• Extensive experience in managing multiple branches and teams, with a proven track record of achieving targets.
• Strong strategic planning and leadership skills.

Skills and Competencies:

• Regional management and leadership
• Analytical and problem-solving abilities
• Customer-focused mindset
• Strong negotiation and relationship-building skills
• Ability to work under pressure and meet deadlines
• Excellent communication and interpersonal skills