Junior Executive - Operations

Role & responsibilities

• Preparation of various financial notes (bills/waivers/refunds/etc.) related to customers and branches and doing necessary follow-ups with competent authority at head office/Hub to get the necessary approval.
• Preparation of various reports, MIS and other documents for internal and external stakeholders.
• Processing of Re-KYC of customers.
• Candidate should have proficiency to work on Microsoft Excel, Word etc.
• Processing of Vendors bills of different types, with follow-ups with vendors, and ensuring timely processing of bills.
• Handling customer complaints and escalations.
• Co-ordination with customers for required documents.

Preferred candidate profile

• Good communications skills in Hindi/English/Local Language.
• Knowledge of operations of housing loan is a plus.
• Candidate should have positive attitude to learn and execute the new things as and when required.
• Years of experience required. - 2+ Years (NBFC experience preferred)