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2472 Genpact Jobs

Hiring Freshers For Voice Process_Gurgaon

Gurgaon / Gurugram

1 vacancy

Hiring Freshers For Voice Process_Gurgaon

Genpact

posted 16hr ago

Job Role Insights

Flexible timing

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.


Genpact Hiring for Customer service: Voice roles (English) || Gurgaon


Graduation: Any graduate (except law)

Work Location: Gurgaon (Work from office)

Experience: Freshers are eligible

Shifts: Flexible with any shift

Language Known: English


Responsibilities

  • Respond to customer queries and customers concern
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies
  • Reproduce customer issues and escalate product bugs
  • Provide excellent customer service to our customers
  • You should be responsible to exhibit capacity for critical thinking and analysis.

Qualifications we seek in you

Minimum qualifications

  • Graduate (Any Discipline except Law)
  • Freshers are eligible

Preferred qualifications

  • Effective probing skills and analyzing / understanding skills
  • Excellent proficiency with written English and with neutral English accent
  • You should be able to work on a flexible schedule (including weekend shift)

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.


Employment Type: Full Time, Permanent

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People are getting interviews at Genpact through

(based on 2.1k Genpact interviews)
Job Portal
Referral
Walkin
Company Website
Campus Placement
Recruitment Consultant
43%
13%
11%
8%
6%
3%
16% candidates got the interview through other sources.
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What people at Genpact are saying

5.0
 Rating based on 1 Voice Process review

Likes

Good company

Dislikes

Good company good promotion

Read 1 review

Voice Process salary at Genpact

reported by 4 employees
₹2.2 L/yr - ₹3.2 L/yr
13% more than the average Voice Process Salary in India
View more details

What Genpact employees are saying about work life

based on 29.8k employees
61%
84%
69%
58%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Genpact Benefits

Work From Home
Job Training
Soft Skill Training
Cafeteria
Health Insurance
Team Outings +6 more
View more benefits

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Genpact Gurgaon / Gurugram Office Location

View all
Gurugram Office
Sector Rd, DLF Phase 5, Sector 43, Gurugram, Haryana 122002, India Gurugram
122002

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