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Genpact
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Management tarinee
Genpact
posted 16d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
In this role you will be responsible for all the activities related to retirement, benefits which typically include
- Good understanding of various retirement plan s and regulations affecting them
- Knowledge of middle office and back office processing ( retirement account origination, servicing , funds payout, reconciliation of funds, etc. )
- Managing service delivery within the agreed service level across multiple blended processes
- Implement operational governance framework quality review mechanism, communication strategy
- Participate in daily/weekly catch ups with onshore partners to provide business updates and updates on SLA s
- Design and implement action plans, coaching and mentoring sessions for the team members, talent development sessions, as well as career development sessions
- Perform monthly/quarterly/yearly individual appraisal discussions with the team members
- Monitoring the individual/team performance daily and ensures individual and team objectives are met by complying with the established service levels
- Prepare Weekly/Monthly dashboards for reporting
- Identify and execute improvement opportunities that enhance the efficiency and effectiveness of the assigned process
- Exhibit proactive and leadership skills that are flexible and adaptable to a changing business dynamic
- Exposure to tools and technologies offered to enhance effectiveness of the assigned Process
- Building strategic relationships with onshore partners and with operating leaders to facilitate defined goals and objectives
Qualifications we seek in you
Minimum qualifications
- Bachelor s degree in related field, or equivalent work experience
- Relevant domain e xperience
- Good Written/Verbal Communication and interpersonal skills
Preferred Qualifications
- Relevant team management experience over 10 people
- Proven ability to strategize, influence, communicate and execute complex initiatives
- Proven ability to manage large teams and drive engagement initiatives leading to low attrition rates and employee satisfaction
- Proven ability to coach and guide team members to reach their maximum potential, by establishing effective career paths and personal development plans
- Proven ability to drive change and effectively motivate the team to work towards continuous improvement
- Self-motivated, high-energy levels, works well under strict deadlines
- Microsoft Office proficiency
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at and on X , Facebook, LinkedIn, and YouTube.
Employment Type: Full Time, Permanent
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What people at Genpact are saying
Rating based on 4 Management
reviews
Anonymous · Customer Success, Service & Operations
in Noida
Likes
Job security. Nice working environment.
- Skill development - Excellent+5 more
Dislikes
Compensation structure.Increment rate should be more.
Management salary at Genpact
reported by
6
employees
with 4-6
years exp.
₹4.3
L/yr - ₹9.1
L/yr
24%
less
than the average Management Salary in India
View more details
What Genpact employees are saying about work life
based on 30.4k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Genpact Benefits
View more benefits
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