Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

Genpact

Compare

3.8

based on 30.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

2171 Genpact Jobs

Process Developer

Headstrong (GENPACT)

3.8

based on 30.7k Reviews

3-7 years

₹ 1.97 - 6.35L/yr (AmbitionBox estimate)

Noida

1 vacancy

Process Developer

Genpact

posted 4hr ago

Job Role Insights

Flexible timing

Key skills for the job

Supervision Auditing Purchase MS Office Training Retail Banking

+ 3 more

Job Description

Inviting applications for the role of Process Developer - Retail Banking (Financial Crime)
In this role, you have to process non fraud disputes. Process execution would entail working on tasks, which are mostly well-defined and routine. Your work area would also require doing data transactions and interaction via calls. As part of operations team, your contribution would also come in form of sharing knowledge and standard methodologies which you follow so that both you and the team gain from each other.

You should be Detail oriented and have shown delivery of high quality output with strong focus on fulfilling customer needs and requirements

Able to balance change with ability to adjust to changes in systems & process readily and are Resilient i.e. balance pressure from a variety of factors and situations.

Responsibilities
Executing pre-defined tasks with minimum supervision
Execute transactions and complete the assigned routine tasks within specified time frames and meeting the agreed accuracy levels
Adherence to defined performance level parameters (efficiency, quality etc.)
Sharing standard methodologies and process ideas
Identifies problem through audits or customer feedback
Qualifications we seek in you
Minimum Qualifications / Skills
B. Com Or any other equivalent Graduate degree
Prior experience in Card Dispute/Chargeback/Fraud

Preferred Qualifications/ Skills
Prior exp. Preferably in voice
Proficient in written and verbal English interpersonal skills.
Good knowledge of MS Office.
Ability to type between 40-60 words per minute with more than 90% accuracy

Employment Type: Full Time, Permanent

Read full job description

Genpact Interview Questions & Tips

Prepare for Genpact Process Developer roles with real interview advice

What people at Genpact are saying

4.0

Rating based on 5.7k Process Developer reviews

Anonymous · Customer Success, Service & Operations in Noida

Likes

Cannot say..people are good..

Job security - Excellent

Dislikes

Policies are bad. Insurance claims are ver poor. Ca facility is terrible.. In this scorching hot temperature cabs runs with AC off.. Salaries are very low and appraisal as well. No fun activities and no annual parties.